Business Development and Technical Coordinator

Welcome to a commitment to sustainable development you can relate to.  

Welcome to people who like people, to brilliant minds, tomorrow's visionaries, challenge seekers, collaborators, and those with an entrepreneurial spirit in their DNA.  

At CIMA+, you'll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you'll get plenty of opportunities to reach your full potential in an environment that's engineered for people. At CIMA+, we care about our people and make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the company. 

At CIMA+, we give you the freedom and flexibility to manage your work on your own terms and the opportunity to work on projects you can relate to.  

Welcome to CIMA+ 

We are searching for a Business Development and Technical Coordinator to join our corporate team and help take our client-focused services to new heights. For this role, your main goals would be to develop and create clear, comprehensive documentation aligned with organizational standards, translate complex product and service information into concise, engaging content, and develop user-focused materials that support audience needs and drive user success. 

We offer a flexible hybrid work model that allows you to work from home and from our office in Montreal. 

Primary Responsibilities 

• Research, outline, write, and edit content, working closely with various departments to understand business development requirements 
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation 
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage 
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration 
• Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications 
• Evaluate current content and create innovative methods for improvement 
• Generate content in alternative media forms for maximum usability, with consistent voice across all documentation 
• Coordinate, within major project group, all technical activities related to business development

• College diploma in engineering or Bachelor degree in business administration, communications or another relevant technical field 
• Project Management Professional (PMP) certification, is a strong asset 
• Experience as a technical writer or a similar role in writing documentation and procedure manuals for various audiences 
• Experience working with consulting engineers to improve user experience (e.g. design, UI), refine content, and create visuals and diagrams for technical support content 
• Strong knowledge of project management 
• Firm understanding of SDLC (systems development lifecycle) 
• Proven ability to quickly learn and understand multiple complex subject matter 
• Proficiency in both French and English, both spoken and written, is required for this position in order to engage effectively with a diverse range of stakeholders, including clients, partners, and community members nationwide 
• Proficiency with SharePoint in Microsoft 365 
• Agility and interest in artificial intelligence and databases 
• Ability to handle multiple projects simultaneously 
• Autonomy and resourcefulness 
• Thoroughness and attention to detail 

For more information, please contact Alina Souralay 

#LI-Hybrid  

At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success.   

Why choose CIMA+? Because we offer you:  

• Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week 
• Employee and Family Assistance Program 
• Retirement Savings Plan (RRSP) with up to 4% employer contribution 
• As an employee-owned company, an annual opportunity to purchase shares for all employees 
• Flexible work schedule in a hybrid work mode 
• Work/Life balance policy across Canada 
• 3-5 weeks of vacation, based on years of relevant experience 
• Tailored training to improve your existing skills  

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).​

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.​

Accommodations are available on request. Your Business Partner will process your request.

Find out about The CIMA+ advantage - CIMA+.