Senior Product Designer

1 day ago

Remote Canada Remote Toronto CSC Generation Full time
  With 60 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.   We are seeking a Senior Product Designer (UX) to join our Product organization and help shape the future of Sur La Table's digital experience. This is a senior individual contributor role with broad ownership across e-commerce, CMS driven content, and internal tools. You will play a critical role in defining and executing a UX roadmap that drives engagement, conversion, and long-term customer value. This includes deeply connecting our core entities, products, recipes, and culinary classes, into a cohesive and inspiring experience that supports both customer needs and business outcomes.   This role is ideal for a senior designer who balances systems thinking with hands on execution, helping evolve an existing design system while rapidly designing, testing, and iterating to drive consistency and efficiency across delivery.   This position will report into the Director of Product Management & UX What you get to do
  • Experience Strategy and UX Roadmap:
  • Partner with Product, Engineering, Digital, Content, and Data teams to define and evolve a clear UX vision and roadmap.
  • Translate business goals such as engagement, conversion, and brand positioning into meaningful user experiences.
  • Help establish UX as a strategic partner in product planning and decision making.
  • Champion a customer-centered culinary journey across e-commerce, content, and services.
Design Execution and Craft
  • Lead end-to-end design work from discovery and concepting through detailed design and delivery.
  • Design thoughtful, elegant experiences that balance premium aesthetics with usability and performance.
  • Build upon and mature an existing design system, strengthening patterns, components, and workflows to support consistent execution.
  • Design across multiple surfaces including storefront, CMS-driven experiences, and internal tools.
CRO and Data Informed Design
  • Partner closely with Data and Digital teams to inform and validate design decisions.
  • Support and help shape a strong CRO program through experimentation, testing, and iteration.
  • Use qualitative and quantitative insights to evaluate ideas and improve outcomes.
  • Design with accessibility, usability, and performance in mind.
AI Enabled Design Practice
  • Use AI tools to accelerate design system development, ideation, and exploration.
  • Leverage AI for rapid prototyping, concept generation, and design iteration.
  • Thoughtfully integrate AI into design workflows to improve efficiency without compromising quality.
  • Stay current on emerging AI capabilities and help the team adopt best practices.
Who You Are
  • Senior-level UX or Product Designer with strong experience in e-commerce or content-rich digital experiences.
  • Comfortable operating in ambiguity and bringing structure to evolving teams and processes.
  • Equally scrappy and methodical, able to move quickly while maintaining high standards of craft.
  • Passionate about customer experience, storytelling, and premium brand expression.
  • Collaborative by nature, with the ability to influence without authority.
  • Curious, adaptable, and eager to teach and learn alongside cross-functional partners.
What You Bring
  • Strong portfolio demonstrating UX thinking, visual craft, and measurable impact on engagement or conversion.
  • Experience designing, scaling, and maintaining design systems.
  • Hands-on experience with CRO experimentation and usability testing.
  • Data-informed design mindset with comfort using insights to guide decisions.
  • Advanced proficiency in Figma and modern design workflows.
  • Practical experience using AI tools such as ChatGPT, Claude, Figma AI, or similar to support rapid ideation, prototyping, and system development.
  • Ability to clearly articulate design rationale to diverse stakeholders.
What's in it for you?
  • Joining CSC Generation isn't just about having a seat at the table—it's about helping redesign the table entirely. You'll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer: 
  • Executive Access: Work directly with brand CEOs and senior leadership to solve meaningful business problems while receiving mentorship from top operators.
  • AI-First Skill Building: Gain hands-on experience with advanced AI tools, from automation to prompt engineering, and build a modern tech stack that differentiates you across industries.
  • Accelerated Career Path: High performers are rapidly entrusted with greater responsibility, expanded scope, and leadership opportunities across our portfolio of brands.
  • Competitive Benefits: Comprehensive benefits including paid time off, 401(k)/RRSP match, medical, dental, vision, supplemental coverage, and employee discounts across portfolio companies.
Our interview process:
  • Step 1: If you align with our vision and meet the qualifications, we'll reach out to schedule an introductory conversation and share more about CSC.
  • Step 2: Complete a short AI or product-focused challenge to help us understand your problem-solving approach and execution style.
  • Step 3: Participate in in-depth interviews with CSC leadership focused on your experience, product mindset, and operational thinking.
  • Step 4: Offer. We move quickly for the right candidate.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.    The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].  We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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