Stability and Analytical Services Manager

General information

Reference

Category

Scientific - Stability and Analytical Services

Job Title

Stability and Analytical Services Manager

Company Details

Novocol Pharma is a growing contract development and manufacturing organization (CDMO), specialized in sterile injectable cartridges and combination product manufacturing. We strive for excellence and customer-centricity to deliver value to global pharmaceutical clients through contract services for drug development and commercial manufacturing. With over 40 years in operation, our team of 600 employees and modern facilities, located in Cambridge, Ontario provide a personalized and responsive experience for our customers. We are focused on serving our strategic partners and patients with quality, integrity, and value.

Our employees are our number one asset We offer developmental opportunities, excellent compensation and benefit programs, discounted gym memberships, work/life balance programs, employee recognition, social events and spirit days.

We are a proud member of the Septodont group of companies. Septodont is a pharmaceutical and medical device company with a global leadership position in dental pain management. The group counts over 2000+ employees worldwide and has remained a 100% family owned company for over 90 years. Our Cambridge facility serves as a significant manufacturing site within the Septodont group with high volume dental anesthetic production for a global customer base.

We have an opportunity for a Stability and Analytical Services Manager.

Job Summary

The Stability and Analytical Services Manager is accountable to the Director of Product Development.  The position is responsible for managing the Stability and Analytical Services (SAS) activities (part of the Product Development (PD) unit) including stability, analytical testing (related to development and validation batches), support commercial analytical related activities for Pharma CDMO projects, and participate in technical transfer activities (method verification and transfer).

Responsibilities

• Provide leadership, training and technical direction to the SAS staff.
• Plan, assign, and delegate work to the SAS staff with the help of the SAS supervisor(s).
• Oversee the stability program for development projects, commercial products, annual commitments, and product life cycle management.
• Conduct hiring, performance evaluations, coaching and discipline in accordance with the company's policies and procedures.
• Review and approval of protocols for stability studies, instrument validation and tech transfer.
• Oversee trending for stability data ensuring that OOT investigations are initiated in a timely manner.
• Review trend reports, identify and communicate trends to upper management and various stakeholders. Investigate these trends and provide recommendations regarding corrective/preventive actions when unfavorable trends are noted.
• Transfer, verify and implement test methods, review and approve SOPs and testing protocols required for testing in accordance with regulatory requirements.
• Develop and implement methods, practices and procedures that will increase the efficiency of the Laboratory.
• Ensure analytical methods are robust and validated as per current regulatory requirements.
• Act as the chemistry liaison to support new business initiatives and CDMO customers.
• Oversee the tech transfer of methods in and out of the group, between sites and 3rd party's.
• Ensures the proper implementation (development, validation and transfer) of new or improved analytical test methods.
• Lead internal analytical investigations and supplier investigations.
• Acts as a subject matter expert representing the SAS group on root-cause investigation teams.
• Acts as a subject matter expert representing SAS during supplier investigations.
• Lead and provide support for special projects such as Quality Assurance Technical (QAT) studies, Quality Control Protocols (QCP) and Research and Development studies (R & D). 
• Oversee the purchase, validation, and implementation of new laboratory equipment.
• Support dental initiatives for the Septodont group.
• Support commercial analytical related activities for Pharma CDMO projects and oversee the hand-over process (when applicable) to the QC Chemistry group during the commercial transition of projects.
• Develop and maintain the SAS group proficiency in the use of the LIMS system.
• Develop, maintain, and adjust KPIs to help monitor and improve the SAS group overall performance.
• Develop and maintain equipment utilization and resource planning metrics and tools. Assist in the preparation of annual SRED (Scientific Research and Experimental Development) reports for income tax purposes.
• Assist in preparation of the department budget.
• Ensure employees follow safety rules/regulations and report any workplace injuries or accidents immediately.
• Maintain a high degree of co-operation with other departments and participate in cross-departmental activities as required.
• Demonstrating the Company Mission, Vision and Values.

Qualifications

EDUCATION:

• University Degree in chemistry or related discipline.
• M.Sc. or Ph.D. is preferred.

EXPERIENCE:

• At least 5 years' experience in the pharmaceutical industry with related experience in pharmaceutical analysis or related field, with 2 years of direct management experience or equivalent supervisory experience with direct reports and team management responsibilities.
• Self-motivated, strong communication, interpersonal and problem-solving skills with the ability to manage multiple projects.
• Experience working in a self-directed team environment is essential.
• Experience with regulatory audits.
• Experience with: HPLC, HPLC-MS, GC, pH meter, Balance, Density meter, UV, IR, Karl Fischer Titrator, DSC etc, as well as complex techniques including new instruments.
• Experience with cartridge component testing, break loose glide force (BLGF), and combination device performance testing would be preferred.
• Strong leadership skills with the ability to coach, and develop staff, as well as work within cross-functional teams.
• Demonstrated experience guiding conflict resolution and facilitating employee relations activities.
• Proven knowledge of Health and Safety legislation and other Employment related legislation such as the Employment Standards Act.
• Demonstrated project management experience with the ability to manage multiple priorities with minimal direction.
• Effective communication skills both verbal and written.
• Proven analytical and problem-solving skills with the ability to make sound business decisions.
• Experience in planning and execution of significant projects utilizing formal project management and methodology
• Flexibility to be periodically present on all shifts

What we offer:

• Excellent compensation/benefits package.
• Bonus and reward programs.
• Discounted gym memberships.
• Programs supporting work life balance.
• Employee recognition program.
• Professional and personal development programs.
• Social events and spirit days.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.  In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Internal Job Posting Grade 12. The due date for internal applicants to apply for this role is November 17, 2025.

Contract type

Permanent

Candidate criteria
Minimum level of education required

3- Bachelor

Minimum level of experience required

6-10 years

Languages

English (3- Advanced)

Job location

North America, Canada, Cambridge

Location

25 Wolseley Court N1R 6X3 Cambridge

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