Real Estate Agent

Primary Responsibilities

The Admin Assistant will provide end-to-end client support once a contract and/or offer is received, ensuring a smooth, professional, and well-documented transaction experience.

Client & Transaction Support

• Connect with clients same day once a contract/offer is received, outlining the steps needed for a successful sale.
• Update Skyslope with all necessary documentation, required all uploads to be completed 4 weeks proper to close and file showing 0 on the main page
• Provide all required documentation to clients specific to their transaction.
• Guide clients professionally through each step of the process.
• Input all appointments and tasks into Follow Up Boss (FUB) for tracking.
• Complete FINTRACs for clients involved in transactions.
• In charge of receiving deposits in a timely manner and communicating with the sellers they have been received , or with the buyers to ensure they are completed in a timely manner

MLS & Documentation Management

• Update MLS within 12 hours once an offer with dual signatures is received, and again when the listing becomes pending or firm.
• Prepare and provide Bank Packages at time of offer and Lawyer Packages at firm sale for conveyancing.
• Confirm Real Property Report (RPR) status and supply to required professionals.
• Assist Karlee with contracts, amendments, and addendums.

Client Reviews & Feedback

• Request and manage Rate My Agent reviews from clients.
• Request and manage Google Reviews from clients.

Operational Support

• Attend home inspections on behalf of Karlee as needed.
• Complete lockbox pick-up and drop-off.
• Manage website and app listing lifecycle:
• Post as Coming Soon
• Change to Available
• Update to Sold when completed
• Rotate photos weekly to keep listings fresh

The Admin Assistant will oversee the listing preparation process from the moment an Exclusive Seller Agreement is received, ensuring a seamless and professional client experience. Responsibilities include:

Listing Preparation

• Confirm receipt of Exclusive Seller Agreement and begin the listing workflow.
• Create Google Drive, FUB Deals, & Drive Link
• Order sign installation through Riteway Signs. Order repairs or sign changes through Riteway Signs (CS or S).
• Book and coordinate all required services (carpet cleaning, photography, staging, etc.) (see exclusive seller agreement in terms for more info)
• Enter all services by appointment into Follow Up Boss (FUB) and provide clients with a clear summary of scheduled dates/times to confirm accuracy.
• If a luxury listing, post & provide client with direct link to their custom website, as well as share statistics on a weekly basis of the traffic received
• Add the sellers to Showing Time with one or both phone numbers of those on title. Utilize the structured email to communicate how they will accept showing requests

MLS & Marketing Management

• Once photos are received, organize and upload them to MLS. Create Listing
• Confirm approval from both the Agent and the Client before the listing goes live.
• Post listing on Facebook Marketplace and update as needed.
• Rotate MLS & Marketplace photos weekly to highlight different aspects of the property.
• Complete the monthly newsletter work with Karlee on this. Send to clients in Wix. Send Open Houses by email weekly to all clients
• Create print material for all homes

Ongoing Seller Support

• Provide weekly seller statistics to Karlee Wick for distribution to clients, including:
• Number of showings
• Data on Facebook Marketplace
• Number of agents who viewed
• Number of buyers who viewed
• Number of "favourited" saves
• Update open houses on all platforms (MLS, Website, FB Marketplace).
• Distribute marketing materials created by the Client Care Specialist.

Job Type: Full-time

Pay: $50,000.00-$250,000.00 per year

Work Location: Hybrid remote in Cochrane, AB