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Lottery Program Manager

3 weeks ago

Ottawa, Ontario, Canada BUMP, Your Partner in Philanthropy Full time

BUMP provides secure charitable lottery and fundraising platform solutions to most recognizable professional sports foundations and well-known and distinguished not-for-profits across North America. Our Mission is to be the most valued partner to charities and not-for-profits, providing fundraising products, services, and creativity, with the goal to maximize charitable revenue. Our Vision is to be the world's leader in fundraising solutions helping our partners significantly change people's lives and communities for the better.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at BUMP. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At BUMP We Seek Long-term Relationships With Our Employees And Recognize And Reward Them With a Competitive Total Compensation Package That Includes

  • An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
  • Best-in-class health, medical, and life insurance benefits;
  • Access to virtual and telehealth services and apps; and
  • Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Job Description
Job Title:
Lottery Program Manager

Job Type:
Permanent, Full-Time

Location:
Toronto, Canada

Work Model:
Hybrid

Position Summary
As a Lottery Program Manager at BUMP, you will play a pivotal role in driving the success of a high-profile charitable partner's digital lottery program. This position demands exceptional attention to detail, strategic thinking, and the ability to cultivate a strong, long-term partnership built on trust and collaboration. In this role, you will oversee and optimize an established digital lottery platform, ensuring flawless execution and continuous improvement. Your efforts will directly influence fundraising outcomes, enabling our partner to maximize revenue and engagement.

Responsibilities
Develop Subject Matter Expertise

  • Become a Subject Matter Expert (SME) on BUMP's Digital Raffle Solution.
  • Develop knowledge of AGCO raffle regulations.

Lottery Program & Project Management

  • Management of end-to-end lottery operations
  • Coordinate timelines and dependencies across teams, vendors, and stakeholders.
  • Facilitate status meetings
  • Ensure compliance with all relevant laws, regulations (e.g., AGCO), and internal policies.

Partner Communication and Coordination

  • Communicate and track partner requirements with internal and external stakeholders (e.g., Software Development, Quality Assurance, Marketing Teams, Marketing Agencies, and third-party vendors) and ensure collaboration between stakeholders to ensure program success
  • Manage relationships with subcontractors, prize suppliers, and third-party vendors.

System Administration Oversight

  • Ensure readiness of technology, infrastructure, and processes for program launches.
  • Oversee system testing and ongoing maintenance.
  • Maintain subscription management systems.

Data Management & Reporting

  • Develop and maintain dashboards, reports, and models for performance tracking and forecasting.
  • Provide regular audit, KPI, and post-program reports.

Strategic Planning & Innovation

  • Provide advisory support for lottery strategy development and innovation.
  • Conduct market research, competitor analysis, and identify emerging opportunities.
  • Facilitate roadmap planning and pilot new products or features.

Qualifications
Education and Experience

  • Bachelor's degree in business administration, marketing (or similar) or equivalent combination of relevant education and years of work experience

  • Knowledge of the following:

  • eCommerce trends

  • Minimum of five (5) years of experience in account management or digital raffle operations

Technical Skills

  • Proficiency with MS O365
  • Familiarity with Android and IOS based operating systems

Competencies And Soft Skills

  • Excellent interpersonal and communication skills
  • Excellent organization/time management/prioritization skills and attention to detail.

Additional Information
BUMP is a division of Canadian Bank Note Company (CBN), a trusted leader in secure technology solutions for governments and businesses worldwide. CBN operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, and lottery and charitable gaming.

BUMP is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At BUMP, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.