Product Owner

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

At Employment Hero, we're proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we're not satisfied with being average
  

This role

As a Product Owner, you'll be working with our Product Team and will be instrumental in shaping the foundations and shared capabilities of our All-in-One Platform (AIOP), ensuring our Employment Operating System scales seamlessly across all global markets.

• Scaling Platform Excellence: Delivering shared capabilities (Identity, Permissions, Data Models) that enable internal teams to build and ship features 2x faster.
• Product Reliability: Ensuring 99.9% uptime and high-performance standards for all platform-level microservices.
• Seamless Integration: Streamlining the "All-in-One" experience so customers move between HR, Payroll, and Benefits with zero friction.
• Data-Driven Innovation: Leveraging AI and user research to prioritize the platform roadmap based on measurable impact.

• Owning delivery for your platform squad, including backlog grooming, sprint planning, and cross-functional coordination.
• Defining clear scope, epics, and user stories for new platform capabilities and technical enhancements.
• Partnering with engineering to shape pragmatic, scalable solutions across our Ruby on Rails and React/Angular stack.
• Driving platform quality by ensuring initiatives include robust observability, monitoring, and security considerations.
• Collaborating with multiple "spoke" product teams to unblock delivery and ensure platform work accelerates their outcomes.
• Leading discovery for platform opportunities, including technical spikes, problem framing, and outcome definition.
  

Who you are

To thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bring:

• 3–7 years of experience as a Product Owner in SaaS, specifically within platform, shared services, or infrastructure-adjacent areas.
• Technical Literacy: Comfort validating RESTful APIs and a solid understanding of microservices, PostgreSQL, and CI/CD.
• Stakeholder Mastery: Proven ability to align diverse cross-functional teams in a fast-paced, remote-first environment.
• Analytical Rigor: A high bar for quality in PRDs and the ability to make prioritization decisions grounded in data and evidence.
• Execution Focus: A track record of simplifying complex technical problems into actionable delivery phases.
• Academic Foundation: A Bachelor's degree in Computer Science, Business, or equivalent practical experience.
• Nice to have: Hands-on experience with Canadian benefits products and/or benefit platform integrations.

At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies
• You'll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
• Annual Global Gathering - so far we've been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026

We're AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.

We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.