General Clerk

Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Hourly - General Clerk

Job Title

General Clerk

Department

Retail Sales | UBCV | Bookstore | Student Housing and Community Services

Compensation Range

$ $24.29 CAD Hourly

Posting End Date

November 17, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

November 29, 2025

• This posting is for fifteen (15) vacancies.
• These positions are to support grad from Nov , 2025.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

General Clerks perform a variety of duties in the warehouse and on the retail floor relating to the receiving, processing, warehousing, shipping and storage of merchandise.

Organizational Status

Reports to the Section Head or Assistant Merchandising Supervisor II, as designated.

Work Performed

Typical Duties include:

• Opens and unpacks cartons and skids. Prepares merchandise for processing;
• Checks quantity received or shipped against quantity billed;
• Picks merchandise and prepares online orders for shipment;
• Documents the receipt of merchandise on computer system (data entry) or by paperwork, as appropriate;
• Price marking of goods for resale;
• Distributes processed merchandise to appropriate location;
• Files and maintains related documentation;
• Loads and unloads delivery vehicles;
• Keeps area uncluttered and safe, clearing and disposing of packing material;
• Operates a computer terminal to produce price labels or to access information as needed;
• Warehouses merchandise and performs inventory counts as required;
• Restocks sales floor from merchandise in warehouse;
• Prepares merchandise for return to vendor;
• Received incoming merchandise and processes related paperwork.
• May provide support on the retail floor and performs other duties in keeping with the qualifications and requirements of this classification.

Consequence of Error/Judgement

Works within well defined guidelines and procedures from both written and oral instructions. Must be able to exercise some judgment and initiative in establishing priorities and carrying tasks through to completion.

Supervision Received

Receives detailed instruction during orientation and training and on subsequent new assignments or changes in procedure.

Supervision Given

Employees at this level do not supervise, but may explain work sequences to others.

Minimum Qualifications

High school graduation or an equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one's own
• Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

High School graduation or the equivalent combination of education and experience. Experience in a busy, team based warehouse and/or retail environment preferred. Ability to operate a computer terminal, photo copier, and other related office equipment. Ability to use a pallet jack and other related warehouse equipment. Ability to work with figures quickly and accurately with great attention to detail. Ability to move skids of merchandise within the warehouse and to the retail floor. Ability to answer customer and co-worker inquiries on the phone or in writing including email. Ability to lift heavy objects onto skids.