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Senior Business Analyst

2 weeks ago

Ottawa, Ontario, Canada LeverageTek Staffing Solutions Full time

LeverageTek is actively seeking an IT Business Analyst for a 14-month contract with its Ottawa-based customer.

Work Location

Ottawa - Hybrid

Key Tasks

  • Conduct market scans for potential solutions in the vendor landscape to address business needs
  • Lead the analysis and documentation of current ("as-is") workflows, systems, and practices
  • Conduct fit-gap analyses to compare current practices with the future-state model and platform capabilities
  • Identifies gaps, risks, and areas requiring configuration, change management, or process improvement.
  • Translate findings into actionable business requirements and user stories
  • Collaborate with business SMEs and project leads to develop RFP and evaluate vendors
  • Participate in design and configuration review sessions and ensure requirements are addressed in the configured solution
  • Build strong working relationships with project and operational teams, and the selected vendor leads.
  • Lead UAT planning and execution.
  • Facilitate workshops, interviews, and collaborative design sessions to gather input and ensure buy-in.
  • Assist in defining business readiness plans, training needs, and documentation required for successful implementation.

Key Qualifications

  • Minimum 5-7-years of experience in business analysis, including system/process analysis and interested party engagement.
  • Demonstrated experience conducting fit-gap analyses and onboarding teams onto new technology or platforms.
  • Experience working on software implementations including major COTS deployments.

Qualifications

  • Experience applying adult learning principles to develop training for technical implementations
  • Familiarity with government-funded projects or pan-Canadian initiatives is a strong asset.
  • Experience working in healthcare, education, or regulated professional environments is an asset.
  • Strong knowledge of business analysis methodologies and tools (e.g., process mapping, use cases, requirements traceability).
  • Familiarity with software implementation life cycles (Agile/Waterfall/Hybrid).
  • Excellent facilitation, interviewing, and presentation skills.
  • Proficient in MS Office, Teams, Visio, and business analysis tools.
  • Ability to manage multiple priorities across diverse interested party groups.
  • Understanding of qualitative data analysis methodologies and reporting
  • Understanding of change management principles and frameworks
  • Experience with AI tools for data analysis is an asset
  • Exceptional analytical and critical thinking skills
  • Excellent verbal and written communication skills

Assets

  • Business Analysis (e.g. CBAP)
  • Change Management Certification (e.g. Prosci)
  • PMP, Agile (e.g., Scrum Master, SAFe), Prince2, ITIL, Lean Six Sigma Green Belt, or Black Belt.
  • Bilingual

About LeverageTek Staffing Solutions

Founded in 2003, LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. We are a trusted partner to leading private and public sector organizations and experts in talent solutions that create optimal business outcomes.

Don't let our name fool you. Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent acquisition. We offer contract and permanent staffing, executive search, talent mapping, management consultancy, and contractor payroll management.

LeverageTek is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our customers, the candidates we represent, and the diverse communities we call home. We do all of this with kindness, empathy, and respect for each other. LeverageTek is committed to employment equity and creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.

Accessibility accommodations are available upon request