Head of Enterprise Risk Management Technology Strategy Execution and Risk AI Delivery leader

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Head of ERM Technology Strategy Execution and Risk AI Deliveryleader reporting to the ERM Chief Administrative Officer, accountable for two mandates:

• Lead ERM Technology Strategy Execution—set product strategy, drive design and delivery, and oversee a multimillion-dollar technology portfolio.

• Serve as AI Delivery Leader for the Risk AI Delivery Hub—shape, build, and scale AI solutions with embedded controls and clear accountability.

The role serves as a strategic bridge between Risk and Technology,unifying ERM technology direction,eliminatingfragmentation, and integrating strategic priorities across ERM pillars. Success is measured by operational efficiency, risk management impact, and speed of delivery.Drivescontinuous improvements that makecore ERM processes such asrisk identification, appetite, limits, and analytics more intuitive and widely adopted—ensuring solutions empower users and deliver measurable business impact.

Key Responsibilities:

• Define and maintain ERM product roadmaps aligned with enterprise riskobjectivesand strategy.

• Prioritize initiatives by ROI, adoption, and regulatory impact.

• Manage the full lifecycle of ERM products, including platforms likeMyRisk, from intake and design to delivery, adoption, and continuous improvement based on user feedback.

• Ensure solutions are fit-for-purpose and scalable.

• Enforce product management standards—roadmap development, backlog prioritization, valuerealizationmetrics—for effective governance.

• Track andreportincremental business value (risk reduction, cost savings, operational efficiency) to ensure value realization.

• Act asprimaryliaison between Risk, Technology, and stakeholders,demonstratingcross-functional leadership.

• Drive stakeholder engagement to align product strategies with regulatory and operational needs.

• Develop dashboards for senior leadership showing investment status,adoptionmetrics, realized ROI, and total cost of ownership.

• Represent ERMand Riskin governance forums and AI councils, providing transparency and reporting on progress.

• Identifyemerging AI technologies and pilot opportunities for risk management; translate strategic priorities into executable AI initiatives.

• Partner with Enterprise Data, Innovation Lab, Technology Engineering and Risk Solution Engineering teamsto deliver best-in-class ERM products and AI solutions.

• Impose hard accountability: set and track KPIs for product quality, usage/adoption, stakeholder satisfaction, and realized ROI.

• Protect investment: ensure every dollardrivesfit-for-purpose products and enterprise adoption.

• Implement and champion Agile delivery practices to accelerate product development and adoption.

Additional ERM-Specific Responsibilities:

• Oversee the continuous integration and enhancement of risk identification, risk appetite, limits and threshold management, and enterprise risk analytics into technology solutions(e.g.,MyRisk).

• Ensure platforms are regularly updated to support robust risk assessment, monitoring, and reporting capabilities, adapting to evolving regulatory requirements and business needs.

• Collaborate with ERM leaders to translate regulatory requirements and risk frameworks into actionable technology deliverables.

Qualifications:

• 15+ years of progressive experience in financial services, strategy, CAO/COO, finance, front office/business, or management consulting.

• Significant experienceleading technology teams and executing enterprise technology strategy, ideally in roles bridging risk, business, and technology.

• Proventrack recordof delivering technology-enabled transformation and measurable outcomes in complex, regulated environments. Candidates with exceptional product management, risk, or business transformation leadership will also be considered.

• Demonstratedexpertisein product management: owning roadmaps, driving adoption, and delivering measurable outcomes.

• Deep experience implementing and championing Agile delivery practices to accelerate product development and adoption.

• Strong analytical, quantitative, and strategic planning skills.

• Excellent written and verbal communication; able to influence and collaborate across a complex matrix organization.

• Highly organized, resilient, and detail-oriented; adept at driving results and building high-performing teams.

Leadership Qualities:

• Self-starter, motivated to dowhat'sright.

• Teamplayerandachieverwhoisnot afraid to roll up sleeves and get the work done.

• Routinelyleveragesand practices Agile leadership to build and empower teams.

• Resolves impediments quickly, exploits empiricism, and drives results.

• Collaborator, influencer, and consensus builder.

• Effective public speaker who engages the audience and reads the room.

• High emotionalintelligence;adapts to dynamic environments and team needs.

Education:

• Bachelor's degree;Master'spreferred.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$350, $625,000.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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