Specialist, Airport Surface Maintenance Bussing

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada's leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you

As a GTAA employee, you'll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

This position will report to the Manager, Bussing Operations. Under the daily guidance of the Lead Hand, Airport Bussing, this position is responsible for conducting Bussing operations including the deployment and operation of all GSE to support live off gate operations, and for maintaining surfaces in related bussing operational areas. The primary focus of this role will be to conduct Bussing Operations.

As a Specialist, Airport Bussing you will:

• Acts as an ambassador for Toronto Pearson.
• Provide bussing service for all hardstand.
• Provide deployment and operation of GSE (Airstairs, Meditlifts, AVI Ramps) for live off gate flights.
• Assist the travelling public with mobility issues.
• Complete all required training for GTAA operated busses and support equipment.
• Conduct daily circle checks and inspections of assigned busses and GSE and complete vehicle logbook.
• Clean, fuel and ensure GTAA operated busses and support equipment (medilift, airstairs, aviramps etc.) are operationally ready.
• Provide bus services for GTAA sponsored tours and events, irrops response and other contingencies as required.
• Manually clear obstructions such as snow and ice from areas at the bussing facility (main doors public and airside), and other airside locations that may impede passengers flow using snow removal equipment and hand tools.
• Provide information support as able (directions, guidance to lounges etc.).
• Greet and welcome passengers to the airport and offer a high level of service as part of their travelling experience.
• Conduct walk about inspections and pick up FOD (foreign object debris) and litter around the bus routes and bus bay locations and other locations as assigned.
• Act as first level response to incidents onboard the bus or within the bus bays, such as CPR, Defib and other first aid required to ensure passenger safety and coordination of response through Airport Operations Control.
• Demonstrate to new employees the proper method of operating bussing and support equipment, and conduct AVOP observation as assigned.
• Conduct daily inspections, maintenance programs and cleaning on all mobile equipment and vehicles being utilized, including maintaining cleanliness of assigned facilities such as the Bussing Facility and Break Rooms.

This unionized position is classified at the Band 5 level, with an hourly wage of $40.17, based on a 40 hour work week.

This is the role for you, if you have:

• Demonstrated bus driving experience.
• Must possess a "DA" class Airside Vehicle Operator's Permit (AVOP) or successfully obtain one within thirty (30) days of appointment to the position.
• Minimum CZ Provincial Driver's License required.
• Must be able to maintain a CZ Provincial Drivers' License with appropriate medical.
• Ability to obtain Defib certification.
• Ability to obtain and retain CPR Certification.
• Ability to obtain Persons with Disabilities (PWD) Certification.
• Minimum High School Diploma or equivalent education.
• Must be able to obtain and retain Transportation Security Clearance at the designated level for the position.

Knowledge and skills you bring, that set you up for success:

• Ability to write and speak English fluently.
• Multi‐tasking is required in order to listen to multiple radios while operating a bus on the airfield and groundside.
• Knowledge of Incident Management (IMS) procedures.
• Able to work outside in all types of weather.
• Ability to lift and walk while holding 30lbs, bending and twisting to secure the wheelchair ramp for mobility assist passengers and assist PWD.
• Knowledge of the operation, mechanics, inspection and regular maintenance of busses and GSE equipment.
• Knowledge of equipment operation such as GPU, PCA, Medilift, AVI Ramps, Cobus and Nova Bus operation.
• Knowledge of terminal(s), airfield and groundside layout.
• Knowledge of maneuvering on airfield.
• Knowledge of spills containment procedures.
• Knowledge of airline operations, understanding of what is domestic, transborder, and originating airports to ensure arrival passengers are delivered to the correct bus bays in compliance with the Canadian Border Services Act.
• Ability to effectively co‐operate with crew members and Supervisors.
• Ability to effectively provide customers with direction and comfort during the stress of travelling and the ability to assist PWD passengers.
• Ability to effectively demonstrate and explain driving techniques to new operators in the use of the GTAA busses and AVOP training.
• Ability to effectively listen to Apron Control instructions as to areas they can maneuver on during inclement weather and during peak periods of operation.
• Ability to effectively trouble shoot mechanical issues while on the airfield in order to vacate the field safely and report to the mechanics on what was happening.
• Work requires sitting and operating a bus for extended durations and walking and picking up FOD and litter.
• Work requires clearing snow by hand.
• Strong attention to detail and ability to multitask required to operate a bus while listening to vehicle radio for instructions, 2-way radios for internal communication, and when operating the bus during difficult conditions such as snowstorms, while also transporting passengers.
• Work results in exposure to significant noise, aircraft and equipment fumes, and inclement weather including reduced visibility, snow and ice.
• Ability to work shift work.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.