Senior Park Attendant

Position Details:

Current Rate of Pay: Min = $27.02/hr, Max = $31.32/hr

Employment type: Permanent Full-time

Hours of work: 40 hrs/week

Work location: Heart Lake Conservation Area/Glen Haffy CA/ Albion Hills CA

Division: Conservation Parks & Lands

Business unit: Conservation Parks

Travel: 0%

Hybrid Work: None

Existing Vacancy: Yes

About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a Greater Toronto's Top Employer for 2025 and a Canada's Greenest Employer for 2025.

To apply to this posting, click on the "Apply" icon. Please submit your resume and cover letter in one file (PDF or Word) and upload using only the 'Resume' feature within the application prior to 11:59 pm on October 29, 2025.

How you will contribute as part of the TRCA team:

The Senior Park Attendant is responsible for with the coordination and delivery of day-to-day operational and customer experience activities of TRCA lands, trails, grounds, and gardens, sites, and facilities (dependent on location).

Major Responsibilities:

• Assists with providing guidance and training to junior staff on the day-to-day duties to ensure work is completed in a safe and efficient manner
• Assists junior staff to addressing escalated customer experience concerns
• Performs semi-skilled tasks required for the maintenance and operation of parks, buildings and properties
• Performs landscaping and grounds maintenance, utilizing various grounds and landscaping tools and equipment to conduct the work; completing safety inspections prior to usage
• Performs general cleaning functions, including garbage collection, cleaning of washrooms, building spaces etc.
• Identifies, manages, and reports hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials or equipment
• Participates in daily safety meetings including tailgate meetings, hazard identification and emergency planning
• Maintains sound and current knowledge of site and facility programs and programs at other facilities
• Process admissions, merchandise sales, snack bar (dependent on location) payments and transactions using point of sale systems
• Cash handling including counting floats, summation of daily sales/revenue
• Provides general clerical support and duties as required, including booking of events

What will you need to succeed:

Education (degree/diploma/certifications)   

• High school diploma
• Valid Ontario Class G driver's license

Experience

• 1+ years of experience in general maintenance and operating power tools and motorized grounds equipment (tractors, ride on mowers)

Knowledge/Skill/Ability - Competencies

• Strong health and safety aptitude
• Ability to communicate effectively with tact and courtesy
• Ability to manage conflicts and utilize de-escalation skills to resolve conflict situations
• Basic computer proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
• Required to lift or carry objects that could weigh up to 20 kg
• Must be flexible to work all required shifts, including weekends and holidays

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA's core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

• Makes a positive difference in the communities we serve.
• Fosters high performance and collaborative teams.
• Provides continuous learning and development opportunities.
• Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
• Pregnancy & Parental Leave Top-Up Program.
• Provides unique TRCA Perks.
• Provides flexible work arrangements.
• Offers potential for career growth and advancement.

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver's abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Manager of Records and Information, 5 Shoreham Drive, Toronto, ON, M3N 1S4,