Case Manager

7 days ago

Greater Montreal Metropolitan Area, Canada Mercor Full time

About The Job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.

Position:
Case Management Specialist

Type:
Contract
Compensation:
$30–$75/hour
Commitment:
10–20 hours/week
Role Responsibilities

  • Review and interpret case notes and structured queries to enhance AI model training.
  • Identify applicable policies or procedural documentation to guide responses.
  • Simulate resolution workflows for common and edge-case scenarios to improve AI model outputs.
  • Flag out-of-scope or conflicting cases for escalation, ensuring AI model accuracy.
  • Ensure outputs align with official guidance and avoid inappropriate language, elevating training data quality.

Qualifications
Must-Have

  • 3+ years of experience in case management, customer service, education support, or public policy interpretation.
  • Strong written communication and high attention to detail.
  • Familiarity with working in policy-driven or compliance-sensitive environments.
  • Ability to analyze documentation and synthesize relevant points.

Preferred

  • Background in education, law, social care, or public administration.

Application Process (Takes 20–30 mins to complete)

  • Submit your resume to get started.
  • Complete a brief form to share more about your experience with case-based workflows and policy interpretation.

Resources & Support

  • For details about the interview process and platform information, please check:
  • For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
,

  • EAP Case Manager

    2 weeks ago

    Greater Montreal Metropolitan Area, Canada Lyra Health Full time

    About LyraLyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive...

  • Case Manager

    2 weeks ago

    Greater Toronto Area, Canada Verity Medical Assessments Full time

    **Verity Medical and Vision Diagnostics **are seeking to add qualified **Case Managers** to our roster of regulated health care professionals to provide the following services for our patients pertaining to MVA claims: - Meet with the individual patient,family members and health care providers to gather information based on the available medical...

  • Case Coordinator

    1 week ago

    Greater Winnipeg Metropolitan Area, Canada Winnipeg Regional Health Authority (WRHA) Full time

    Requisition ID:395214Position Number: Posting End Date:January 14, 2026City:WinnipegEmployer:Winnipeg Regional Health AuthoritySite:WRHA Community Health Services - Access Fort GarryDepartment / Unit:FG/River Heights Home Care ProgramJob Stream:ClinicalUnion:MAHCPAnticipated Start Date:02/02/2026FTE:1.00Anticipated Shift:Days;Evenings;WeekendsWork...

  • Case Coordinator

    2 days ago

    Greater Winnipeg Metropolitan Area, Canada Winnipeg Regional Health Authority (WRHA) Full time

    Requisition ID:395505Position Number: Posting End Date:January 20, 2026City:WinnipegEmployer:Winnipeg Regional Health AuthoritySite:WRHA Community Health Services - Access Fort GarryDepartment / Unit:Home Care River Heights/Fort GarryJob Stream:ClinicalUnion:MAHCPAnticipated Start Date:01/30/2026FTE:1.00Anticipated Shift:Days;Evenings;WeekendsWork...

  • Case Coordinator

    33 minutes ago

    Greater Winnipeg Metropolitan Area, Canada Winnipeg Regional Health Authority (WRHA) Full time

    Requisition ID:391920Position Number: Posting End Date:December 2, 2025City:WinnipegEmployer:Winnipeg Regional Health AuthoritySite:WRHA Community Health ServicesDepartment / Unit:Home Care River Heights/Fort GarryJob Stream:ClinicalUnion:MAHCPAnticipated Start Date - End Date:12/08/ /27/2027Reason for Term:Maternity LeaveFTE:1.00Anticipated...

  • Case Manager

    2 days ago

    Greater Sudbury, Canada Ontario Aboriginal Housing Services Full time

    **Position**:Mkaana’aa wii-giiwe’aad Case Manager **Closing**:Posting will remain open until position is filled **Term**: Full Time (35 Hours per week) **Salary Range**:Starting wage between $54,800 and $64,400 based on experience and qualifications. Maximum compensation for this position is $74,000 per year. Compensation is based on a 35-hour work...

  • Case Manager

    4 days ago

    Greater Sudbury, Canada Ontario Aboriginal Housing Services Full time

    **Position**:Mkaana’aa wii-giiwe’aad Case Manager **Closing**:Posting will remain open until filled **Term**:Full Time Contract (35 hours per week) - Up to 12 Months **Salary Range**:$54,800- $64,400 Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the...

  • Housing Case Manager

    4 days ago

    Greater Sudbury, Canada Elizabeth Fry Society of Northeastern Ontario Full time

    EMPLOYMENT OPPORTUNITY Housing Case Manager 35 hours/week SUMMARY OF RESPONSIBILITIES: Assess families and individuals for strengths and barriers, including employment, behavioural health, criminal history and substance use and refer households to appropriate levels of housing and rental assistance Collaborate with the Intake and Assessment Worker and the...

  • Hospital Based Pediatric Case Coordinator

    2 weeks ago

    Greater Winnipeg Metropolitan Area, Canada Winnipeg Regional Health Authority (WRHA) Full time

    Requisition ID:389687Position Number: Posting End Date:January 12, 2026City:WinnipegEmployer:Winnipeg Regional Health AuthoritySite:WRHA Community Health Services Notre DameDepartment / Unit:Home Care Hospital Based PediatricsJob Stream:ClinicalUnion:MNUAnticipated Start Date - End Date:ASAP - 07/06/2026Reason for Term:Maternity LeaveFTE:0.80Anticipated...

  • Addiction Case Manager

    1 week ago

    Greater Sudbury, Canada Monarch Recovery Services Full time

    **ADDICTION CASE MANAGER** **Full-Time** **Internal & External** Monarch Recovery Services is seeking an Addiction Case Manager to work with community clients living with substance use who are pregnant or parenting children under the age of 6, in our Pregnancy, Parenting Outreach Program. Included in the responsibilities, assessment and case management of...