Sr. Quality, Compliance

2 weeks ago

Québec, Quebec, Canada Norton Digital Consulting Full time

Sr. QUALITY, COMPLIANCE & PROCESS TRANSFORMATION CONSULTANT

Remote within QC

Bilingual: Full fluency French & English (written & spoken-presentation)

Lead complex quality, regulatory, and transformation initiatives for global organizations. Design and optimize enterprise QMS/IMS, compliance frameworks, and digital transformation programs. Provide strategic guidance to executives and support large-scale migrations, enterprise system rollouts, and organizational change efforts.

Key Responsibilities

Quality, Compliance & Regulatory

  • Lead QMS/IMS design and implementation (ISO, AS9100, GxP, SOC 2).
  • Conduct maturity, risk, and gap assessments.
  • Develop policies, SOPs, and controls; support audits, RCA/CAPA, and certification readiness.

Process Improvement & Transformation

  • Analyze and improve processes using BPMN and recognized methodologies.
  • Lead process reengineering and facilitate workshops.
  • Support change management and stakeholder alignment.

Digital QMS & Technology Enablement

  • Support enterprise system implementations, data migrations, requirements, and UAT.
  • Perform analytics and data validation; translate business needs into system behaviors.

Risk & Controls

  • Lead risk assessments, control design, and audit support.

Client & Project Leadership

  • Serve as strategic advisor and present recommendations to Directors, VPs, and C-suite leaders.

Qualifications

  • 7+ years in Quality, Compliance, Transformation, Consulting, or Enterprise Systems.
  • Experience delivering large-scale programs in highly regulated, multinational environments (Aerospace, Life Sciences, Financial Services, Energy, Manufacturing, etc.).
  • Proven success with enterprise migrations, digital QMS/eQMS deployments, and multi-country transformation initiatives.

Technical Skills

  • Data mapping and conversion for system migrations.
  • SQL or similar tools for reporting and validation (preferred, not required).
  • Requirements gathering and system analysis; compliance/process/tech gap assessments.
  • System configuration, documentation, and UAT planning/execution.
  • Experience with BPMN tools, QMS/eQMS platforms, workflow automation, or process mining is an asset.
processtransformation #BPMN #QMS

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