Senior Employee Relations Consultant

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing
The Senior Employee Relations (ER) Consultant, in partnership with Human Resources (HR), enables people managers to effectively manage high risk and complex human resources issues, which contributes to enhanced organizational performance. This role will be responsible for providing risk analysis and recommendations, investigative support and conflict resolution of workplace issues, HR policies & programs, human rights and employment legislative requirements.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed

• Advice & consultation - Manage complex, high risk and sensitive workplace issues and conflicts, including human rights and harassment or other egregious workplace conduct, terminations, disability leave matters and corporate security investigations. Assist business and HR partners to identify creative solution-based approaches to enterprise projects that are business relevant and take into account change management, notice and communications. Ensure corporate governance is consistently applied by ensuring decisions made by the business comply with relevant CIBC policies and external government programs, regulations and legislation.
• Conflict management support – Support managers and employees in successful resolution of workplace issues and conflicts. Collaborate with stakeholders and HR teams to address disability management files, reintegration and accommodation options in the workplace. Investigate and respond to employee relations matters escalated to executive leaders.
• Litigation file management - Investigate and respond to pre-litigation files to maximize opportunity for effective & timely resolution and risk mitigation, consulting with internal counsel as required. Investigate, support and prepare required documentation for litigation files, under the direction of counsel, including attendance at mediations, adjudications.

Who You Are

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
• You can demonstrate experience in performance management, discipline and dismissal, human rights, complex attendance management and disability management issues.
• You're a certified professional. You have current accreditation and good standing with Certified Human Resources Professional (CHRP) or a Masters of Industrial Relations (MIR), plus 3- 5 years of experience in Employee Relations or Human Resources or Law Degree (LLB/JD).
• It is an asset if you are bilingual in English and French
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 34th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Conflict Management, Critical Thinking, Employee and Labor Relations, Governance Management, Human Resources (HR), Risk Mitigation Strategies, Workplace Issues