Program Manager, Terminal Construction

PROGRAM MANAGER, TERMINAL CONSTRUCTION

Horseshoe Bay

Overview

BC Ferries provides essential passenger and vehicle ferry services to coastal communities along British Columbia's west coast. We are committed to delivering safe, efficient, and reliable travel experiences for our customers, while advocating for the coastal environment and the communities we serve. We take pride in connecting people and places that are important in their lives.

But our role extends beyond transporting passengers from point A to point B, we are also a major asset owner, responsible for operating, maintaining, and renewing extensive marine and shore-based infrastructure across our 47 terminals.

The Opportunity

BC Ferries has a significant infrastructure program at the Horseshoe Bay and Langdale terminals to improve on-time performance, enhance the customer experience and ensure continued safe and reliable operations. The Horseshoe Bay / Langdale Infrastructure Program is a complex, multi-year capital initiative that will modernize two of our busiest terminals and enhance service for millions of passengers.

This is a rare opportunity to be a senior member of this transformative program, supporting an investment of hundreds of millions of dollars in upgrading and improving two key nodes in the provincial transportation network.

We are seeking a highly skilled Program Manager, Terminal Construction to guide the successful delivery of the Horseshoe Bay/Langdale Infrastructure Program. As the Program Manager, you will be the operational backbone of this major program, overseeing a multi-disciplinary team subject matter experts in project management, engineering, project controls, communications and construction.

Bringing past major project and/or program experience to the role, you provide strategic leadership and direction in both the planning and delivery phases of the Program. You identify and implement program-level strategies that improve efficiency, reduce delays, minimize risk, and ensure high-quality outcomes. You oversee governance and reporting requirements as needed and serve as the primary liaison with external project management service providers supporting the Program.

The Role

Reporting to the Program Director, Major Projects, this role is integral to the achievement of company objectives and contributes value through key areas of oversight such as:

• Managing a multi-disciplinary team, including staff of up to 12 direct reports;
• Overseeing a program of terminal capital projects and is responsible for the successful delivery of the projects being delivered by the direct team;
• Leading, directing, and reviewing the work and deliverables of the team;
• Developing and implementing Program reporting in accordance with the Governance and Reporting Plan;
• Contributing to the development of Program objectives and goal, including leading technical studies and investigations, development and implementation of technical standards, departmental standards, and safety programs, and providing input to long range planning efforts;
• Leading the development, writing, and presentation of project business cases, steering committee updates, various status reports, and other project governance documentation;
• Facilitating capital planning with various internal departments and stakeholders;
• Managing multiple procurement processes for both consulting and construction contracts;
• Developing communication and stakeholder management plans, leads stakeholder meetings, public consultation, and first nations engagement;
• Guiding internal and external partners toward embracing new ideas and ways of working, and fostering strong, collaborative relationships;
• Acting as a liaison and providing oversight for external project management service providers;
• Working with engineering staff and consultants, and liaises with various internal departments in all project phases, including planning, pre-design, detailed design, tendering, construction, commissioning, and hand-over;
• Facilitating comprehensive technical design reviews, value engineering, and other various workshops with required stakeholders to ensure project objectives are achieved in a cost-effective way;
• Managing and monitoring the Program through the construction and warranty periods;
• Coordinating support from Operations for planning, public consultation, internal consultation, and implementation of alternate ferry service plans when service is interrupted during construction;
• Viewed as a subject matter expert and providing technical assistance across the organization;
• On-boarding, training, and providing guidance on company systems and processes, giving career advice, providing feedback, and completing performance reviews;
• Leading and coaching project managers and project coordinators ensuring a high degree of professionalism and organization throughout all activities, consistent with BCF corporate standards and processes and departmental standards and performance measures;

What you bring to the team:

• Diploma or degree in engineering, architecture, construction management, or equivalent, with ability to be registered with EGBC or ASTTBC is not required but considered an asset
• Supplemental courses in project management, leadership, negotiation, and coaching are an asset
• PMP designation preferred
• Minimum 10 years of related and progressive project management, engineering and construction industry experience
• 1-3 years of functional people management and leadership experience is preferred
• Experience working on one or more major projects or programs
• Experience in an owner's organization is considered an asset

Knowledge and Competencies

• Demonstrated management skills with proven capability of establishing and maintaining effective and productive working relationships with staff, executives, internal and external stakeholders
• Ability to lead, coach, and motivate assigned staff in a team environment
• Exceptional interpersonal skills and ability to develop and maintain effective working relationships with project teams, BCF staff, consultants, contractors, regulatory bodies, governments, first nations, and other stakeholders Ability to analyse and solve problems systematically
• Self-motivated, detail oriented and results oriented
• Must be flexible, have a positive attitude, energetic, and have strong self-initiative
• Proven ability to manage a program of capital infrastructure projects and to meet deadlines using effective project management skills including project planning, budget estimating, controlling, and forecasting, scheduling, organizing, coordinating, negotiating, and reporting
• Excellent communicator with demonstrated experience collaborating with multiple levels of stakeholders and executives on multi-year or multi-phase infrastructure projects
• Excellent leadership, organization, time management, problem solving, decision-making and judgement skills
• Sound understanding of engineering principles, WorkSafeBC requirements, applicable codes, standards, and regulatory permit requirements on terminal projects.
• Thorough understanding of planning, design and construction methods, commercial, marine, and heavy construction best practices, and procurement relevant to terminal construction
• Expertise in the preparation, review, and interpretation of technical design documentation and drawings, specifications, and contracts
• Excellent knowledge of CCDC contracts, construction contract law and contract administration
• Proficient in the use of computers and software such as MS Office Suite, scheduling tools, and financial spreadsheets for estimating, budgeting, and reporting
• Must be fluent in English language and have excellent written and verbal communication with proficient oral presentation skills
• Willing and able to travel out of town for up to several days at a time, as required
• Maintain a valid BC driver's licence and have a vehicle to use for business travel or ability to rent vehicles for business travel
• Demonstrate a willingness and ability to undertake additional training related to duties of the position

Join us

If this sounds like your next great career move, please submit your cover letter and resume online by December at 11:59pm.

Additional information.

This is a regular, full-time position with a salary range of $125,400 - $156,800 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education and performance related to this role.

"We connect communities and customers to people and places important in their lives"

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S ), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.