Chargé.e des comptes, Neurosciences/Account Specialist, Neuroscience

Title:

Chargé.e des comptes, Neurosciences/Account Specialist, Neuroscience - Quebec Atlantic

Company:

Ipsen Biopharmaceuticals Canada Inc.

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

 Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society

For more information, visit us at  and follow our latest news on LinkedIn and Instagram.

Job Description:

Résumé / objectif du poste

Le Spécialiste de Comptes, Neurosciences, joue un rôle essentiel dans la mission d'Ipsen visant à améliorer la prise en charge des patients en établissant des partenariats de confiance avec les professionnels de santé et en développant l'adoption des produits sur le territoire qui lui est attribué. Le Spécialiste de Comptes fournira des produits, des services et des informations permettant aux médecins, pharmaciens et autres professionnels de santé de prescrire et d'utiliser les traitements Ipsen de manière sûre et efficace.

Ce poste requiert de solides compétences en vente, persuasion et influence, ainsi qu'une expérience avérée en gestion de comptes clés et en collaboration interfonctionnelle. Le candidat idéal saura gérer efficacement son territoire et ses responsabilités administratives tout en respectant les lois, réglementations et politiques internes d'Ipsen.
 

Ce poste est basé à Montréal ou Québec, et couvre certaines régions du Québec ainsi que les Maritimes (Nouveau-Brunswick).

Principales responsabilités / attentes professionnelles

Les responsabilités générales attribuées au Spécialiste de Comptes sont les suivantes :

Gestion des ventes et du territoire :

• Atteindre les objectifs de ventes pour le territoire assigné

• Élaborer et exécuter des plans solides pour les comptes clés ainsi qu'un plan d'affaires annuel pour le territoire

• Mettre en œuvre le Plan d'action défini par l'équipe Marketing, tout en optimisant les dynamiques et opportunités propres au territoire

Relations avec les professionnels de la santé :

• Construire et entretenir des relations professionnelles solides avec les médecins et orientées vers la qualité des soins

• Communiquer des informations équilibrées, exactes et complètes sur les produits d'Ipsen et leur utilisation appropriée dans le cadre des indications approuvées

• Utiliser les données scientifiques et cliniques approuvées pour mener des discussions approfondies avec les médecins et autres professionnels de la santé

• Maintenir une cadence régulière d'interactions avec tous les professionnels de santé figurant sur la liste cible (médecins, pharmaciens, infirmières et autres professionnels de la santé) par le biais de visites en personne et virtuelles, de programmes éducatifs et OLA, de réunions d'affaires et d'échanges entre pairs

Administration :

• Suivre toutes les formations requises et maintenir à jour ses connaissances sur les produits

• Gérer le territoire dans le respect du budget assigné

• Effectuer les tâches administratives, incluant la saisie quotidienne des appels, le suivi des échantillons, la gestion du budget et la production des rapports de dépenses, dans les délais et conformément aux directives de l'entreprise

• Démontrer d'excellentes compétences en communication écrite et orale ainsi qu'une capacité à rédiger des rapports et correspondances courantes

R​especter toutes les lois, réglementations et lignes directrices provinciales et fédérales, y compris le Code d'éthique de Médicaments Innovateurs Canada concernant les interactions avec les professionnels de la santé, ainsi que toutes les normes et politiques d'Ipsen relatives aux activités du poste.

Summary

The Account Specialist, Neuroscience, plays a critical role in advancing Ipsen's mission to improve patient care by building trusted partnerships with healthcare professionals and developing product adoption in the assigned territory. The Account Specialist will deliver products, services, and information that enable physicians, pharmacists, and other healthcare providers to prescribe and use Ipsen's therapies safely and effectively.

This position requires strong selling, persuasion, and influence skills, combined with proven experience in key account management and cross-functional collaboration. The ideal candidate will manage their territory and administrative responsibilities efficiently while maintaining compliance with applicable laws, regulations, and Ipsen's internal policies.

This role is based in Montreal or Quebec City, covering parts of Quebec and the Maritimes (New Brunswick).

Main Responsibilities / Job Expectations

The general job responsibilities assigned to the Account Specialist are as follows:

Sales & Territory Management:

• Achieve the sales objective for the assigned territory

• Develop and execute robust key account plans and annual territory business plans

• Execute the Plan of Action defined by the Marketing team, while optimizing territory level dynamics and opportunities

Customer Engagement:

• Build and maintain strong relationships with physicians focused on quality of care

• Communicate balanced, accurate and complete information on Ipsen's products and their appropriate use within approved indications

• Leverage approved scientific and clinical data to engage in in-depth conversations with physicians and other HCPs

• Establish a regular cadence of interactions with all HCPs on target list (physicians, pharmacists, nurses and allied health professionals) through in person and virtual sales calls, educational and OLA programs, business meetings, peer-to-peer exchanges

Administration:

• Complete all required training courses and maintain up to date product knowledge

• Operate the territory within the assigned budget

• Complete administrative requirements including daily call reporting, sample tracking, budget management and expense reporting within timelines and company guidelines

• Demonstrate excellent written and oral communication skills and an ability to write correspondence and reports

Comply with all provincial and federal laws, regulations and guidelines including Innovative Medicines Canada (IMC) Code of Ethical Practices on interactions with Healthcare Professionals as well as with all Ipsen's standards and policies relating to all job activities.

Knowledge, Abilities & Experience

Education / Certifications:

• Undergraduate-level post-secondary degree required (B.Sc, B.A., B. Comm)

• Academic background in science / health sciences is a strong asset

Experience:

• Minimum 2 years of experience as a Pharmaceutical Representative

• Experience in neuroscience area is a strong asset

• Experience with the hospital formulary listing process in Quebec is a strong asset

• Demonstrated success selling in competitive environments

• Demonstrated success in building strategic partnerships and executing tactical plans

• Demonstrated ability and interest in effective teamwork

• Excellent written and oral communication skills, including strong presentation skills

• Computer proficiency is required

• Valid driver's license and a good driving record are required (no more than three moving violation convictions within the past three years)

Travel:

• Ability to travel within assigned territory, including overnight as needed

• 10-15% travel outside territory (conferences, internal meetings)

Languages:

• Bilingualism (French & English) required

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.

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