customer service manager

1 day ago


Sault Ste Marie, Ontario, Canada Pino's Get Fresh Full time

Overview
Languages

English

Education

  • Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail service establishment
  • Retail business
  • Supermarket/grocery store

Responsibilities
Tasks

  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Supervise office and volunteer staff

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Accounting software
  • Word processing software
  • Inventory control software
  • Spreadsheet
  • MS Outlook

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Attention to detail
  • Standing for extended periods

Personal suitability

  • Adaptability
  • Collaborative
  • Energetic
  • Goal-oriented
  • Hardworking
  • Positive attitude
  • Proactive
  • Time management
  • Client focus
  • Flexibility
  • Interpersonal awareness
  • Organized
  • Team player
  • Resourcefulness
  • Ability to multitask


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