Senior Commercial Account Manager – Family-Owned Brokerage in Metcalfe, ON

3 days ago

Ottawa, Ontario, Canada S.A. Hicks Insurance Brokers Ltd. Full time


In-Office | Metcalfe, ON


Hicks Insurance
| Full-Time |
Immediate Opening

Hicks Insurance is a
third-generation, independently owned and operated family brokerage
with a long-standing reputation for trust, service, and strong client relationships. We are growing and looking for a
Senior Commercial Account Manager
to join our team
in-office at our Metcalfe, Ontario office
—a
commute-friendly location for candidates in Ottawa and surrounding communities
.

About the Role

As a Senior Commercial Account Manager, you'll manage and service a portfolio of commercial insurance clients, including larger and more complex accounts. You will work closely with producers and carriers to provide tailored insurance solutions, ensure client satisfaction, and support account growth.

Key Responsibilities

· Manage and service a book of commercial insurance accounts, including complex client needs

· Handle policy endorsements, renewals, certificates, audits, and coverage reviews

· Serve as the primary point of contact for commercial clients

· Collaborate with producers to market new and renewal business

· Communicate with carriers to secure appropriate coverage solutions

· Maintain accurate client records within the brokerage management system

· Ensure compliance with carrier and regulatory requirements

· Proactively support account retention and client satisfaction

Qualifications

· years of commercial lines insurance experience

· Active Property & Casualty license (or ability to obtain)

· Strong knowledge of commercial insurance coverages

· Excellent communication, organization, and customer service skills

· Ability to manage multiple priorities in a fast-paced environment

· Experience with brokerage management systems a plus

Why Join Hicks Insurance?

·
Third-generation, family-owned brokerage
with deep community roots

· Supportive, team-oriented, in-office work environment

·
Easy commute from Ottawa, Manotick, Greely, and surrounding areas

· Competitive compensation based on experience

·
Group Benefits package

·
RRSP matching program

· Long-term career growth and stability

· Opportunity to make an immediate impact in a growing brokerage


Interested?

Apply directly through LinkedIn or message us to start the conversation through

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