Director of Operations

13 hours ago

Richmond Hill, Ontario, Canada ClubLink Corporation Full time

DiamondBack Golf Club is hiring a Director of Operations

SCOPE OF POSITION:

Reporting to the Regional Director of Operations, the Director of Operations is responsible for providing effective leadership at the club. Specifically, they will make certain that all club employees are aligned with both the club and ClubLink's business objectives and in so doing ensure that the club's financial, member service and employee engagement targets are met.

JOB RESPONSIBILITIES:

Leadership

  • Identify, hire and develop key management employees, ensuring that they receive the proper training/instruction in order to maximize their effectiveness in their day-to-day activities.
  • Manage the performance of each of the department managers at the club, setting clear expectations, providing regular feedback and ongoing coaching in an appropriate manner.
  • Ensure professional development opportunities are made available to the management team and their staff.

Sales and Financial Management

  • Proactively manage club budget including the labour and expense budgets, ensuring that Member and guest service expectations and overall company goals are being met.
  • Actively seek incremental sources of revenue through banquets and events, increasing merchandise sales and maximizing the tee sheet.
  • Actively seek new Membership opportunities with guests and other potential prospects.
  • Assist in the development of club capital budgets, overseeing that all projects are carried out properly and within budget.

Member Relations

  • Champion all Member and guest relations initiatives and act as the main point of contact at the club relative to Member or guest issues and concerns.
  • Develop and maintain positive relationships with individual Members and Member groups, proactively seeking ways to improve member and guest satisfaction.

QUALIFICATIONS & TECHNICAL SKILLS:

  • 7+ years of relevant management/leadership experience.
  • College/University Diploma in a related field. Experience/knowledge of golf club. operations including knowledge of turf, clubhouse and golf operations would be an asset.
  • Demonstrated time management, organization and oral and written communication skills within a multi-unit operation.
  • Proven track record of sales and sales leadership success, preferably within the golf industry, and a passion for sales and marketing.
  • Strong training & coaching skills.
  • Well-developed strategic planning skills and even stronger execution skills a must.
  • The ability to manage multiple and competing tasks/priorities.
  • Proven experience understanding and analyzing budgets.
  • Expert Member and guest service skills.
  • A history of innovation and a dedication to personal improvement.

WHAT'S IN IT FOR YOU?

  • Competitive Compensation with bonus potential
  • Participation in ClubLink's health benefits & RRSP/DPSP Program.
  • Health Spending Account
  • Golf Equipment Package.
  • Staff Meal Plan.
  • Discounted merchandise & staff pricing program.
  • Work perk membership.

This is a Full-Time, Permanent Position.

ClubLink is an equal opportunity employer committed to providing an inclusive workplace. Please contact if a workplace accommodation is needed throughout the selection process. Thank you for your interest in ClubLink.

  • Camp Director

    1 week ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Camp Director - TheatrePosting Id 3202Number of Positions 1Department Community ServicesDivision Recreation and Culture ServicesShift Monday to FridayRate of Pay $ $21.86 HourlyJob Length/End Date May 4 - August 28, 2026Job Type Temporary Part TimeReplacement/New Position New VacancyPosting Type Internal and ExternalPosting Date 12/01/2025Application...

  • Camp Director Job Details

    2 weeks ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Camp DirectorPosting Id 3189Number of Positions 1Department Community ServicesDivision Recreation and Culture ServicesShift Monday to FridayRate of Pay $ $21.86 HourlyJob Length/End Date May 4 - August 28, or September 4, 2026, if at Elgin West CCJob Type Temporary Part TimeReplacement/New Position New VacancyPosting Type Internal and ExternalPosting Date...

  • Marketing Director

    2 weeks ago

    Richmond Hill, Ontario, Canada Driven Talents Full time

    We're Hiring: Director of Marketing | Global Education Organization | Richmond Hill, ON (Hybrid)Are you a strategic marketing leader ready to make an impact on a global scale?I'm partnering with awell-established international education organizationthat's redefining how learning is delivered and experienced across 30+ countries.They're seeking aDirector of...

  • Director of Product

    1 hour ago

    Richmond Hill, Ontario, Canada NutriCanine Full time

    Company:NutriCanineSupervisor Title:Director of OperationsCommitment:Full-Time, In OfficeCompensation:$130,000 - $150,000/year + BonusAbout UsAt NutriCanine, we believe in making it easy and convenient for pet owners to feed their dogs freshly prepared, real-food meals so that they can live longer, healthier, happier lives. We offer a personalized meal plan...

  • Tax Director

    2 weeks ago

    Richmond Hill, Ontario, Canada HireNow Staffing Full time

    Position Title: Tax Director - Strategic Tax LeadershipLocation: Richmond Hill, Ontario, CanadaPosition Type: Full-Time | PermanentReports To: Firm Partner / PrincipalTeam Leadership Scope: 7 Direct ReportsStep into a Leadership Role Where Expertise Meets Impact.HireNow Staffing is actively seeking a Tax Director for a respected and fast-growing advisory...

  • Sr. Director, Customer Success

    2 weeks ago

    Richmond Hill, Ontario, Canada WellnessLiving Full time

    Sr. Director, Customer SuccessSalary: Based on experience + Benefits + VacationLocation: Toronto, ON (Hybrid / Remote Options Available)Length: Full-Time, PermanentReporting Manager: Chief of Technology and Operations (CTO/COO)About Us: At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into...

  • Sr. Director, FP&A

    2 weeks ago

    Richmond Hill, Ontario, Canada OpenText Full time

    Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that...

  • Operations Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Extendicare Full time

    Job Description The Operations Manager also provides administrative support to the Home Administrator and other supervisory staff to ensure smooth operations of the facility. This role leads the administrative team supporting home operations.Key Responsibilities:• Lead administrative team to deliver seamless and quality services for...

  • Operations Clerk

    6 days ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Posting Id3190DepartmentCommunity ServicesDivisionPublic Works OperationsSectionUrban Forestry Natural Environment HorticultureJob GradeContract SEA Grade 03Rate of Pay$ $36.43 HourlyJob TypeTemporary Full Time- ContractContract Length/End Date6 monthsScheduleMonday - FridayEmployee GroupSEAReplacement/New PositionNew HirePosting TypeInternal and...

  • Operations Clerk Job Details

    7 days ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Operations ClerkPosting Id 3190Department Community ServicesDivision Public Works OperationsSection Urban Forestry Natural Environment HorticultureJob Grade Contract SEA Grade 03Rate of Pay $ $36.43 HourlyJob Type Temporary Full Time - ContractContract Length/End Date 6 monthsSchedule Monday - FridayEmployee Group SEAReplacement/New Position New HirePosting...