Customer Service Manager

2 weeks ago

CAN QC SAINTHYACINTHE WM SUPERCENTER, Canada Walmart Full time $40,000 - $60,000 per year
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for youWhat you'll do...

1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing "Failure to Deactivate" Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

The minimum rate of pay for this position starts from $19.05. Rate of pay will be determined based on relevant experience.

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5950 Rue Martineau, Saint-Hyacinthe, QC J2R 2H6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
  • Find Jobs

  • Customer Service Manager

    6 days ago

    (CAN) QC LAVAL WM SUPERCENTER, Canada Walmart Full time $40,000 - $60,000 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Customer Service Manager

    6 days ago

    (CAN) ON KINGSTON WM SUPERCENTER, Canada Walmart Full time $19,300 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Customer Service Manager

    6 days ago

    (CAN) MB THOMPSON WM SUPERCENTER, Canada Walmart Full time $38,020 - $60,000 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Customer Service Manager

    11 hours ago

    (CAN) ON NEPEAN WM SUPERCENTER, Canada Walmart Full time $18,655 - $60,665 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Customer Service Manager

    3 hours ago

    (CAN) NB FREDERICTON WM SUPERCENTER, Canada Walmart Full time $34,000 - $43,000 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • Customer Service Manager

    2 days ago

    (CAN) ON SMITHS FALLS WM SUPERCENTER, Canada Walmart Full time US$46,500 - US$93,000 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • customer service manager

    2 days ago

    (CAN) AB SHERWOOD PARK WM SUPERCENTER, Canada Walmart Full time US$42,000 - US$108,000 per year

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...

  • OMNI Customer Fulfillment Associate

    11 hours ago

    (CAN) QC SAINT-HYACINTHE WM SUPERCENTER, Canada Walmart Full time $35,000 - $60,000 per year

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Service Desk Associate

    6 days ago

    (CAN) QC SAINT-GEORGES WM SUPERCENTER, Canada Walmart Full time $22,500 - $25,000 per year

    Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Préposé aux caisses libre-service

    6 days ago

    (CAN) QC SAINT-HYACINTHE WM SUPERCENTER, Canada Walmart Full time $22,500 - $37,500 per year

    Position Summary...Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job...