Senior Labour Relations Manager

Come join us and help make a difference in the lives of older adults As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you'll also have a lot of fun doing it. Want to join us?

ACCOUNTABILITY OBJECTIVE
Under the direction of the Vice President, People, the Senior Labour Relations Manager delivers proactive labour relations support, problem-solving, and strategic advice to property-level teams on labour relations and human resource matters. The role supports the organization's goal of being an exemplary employer and provider of quality care and service, while achieving a reasonable return on investment for shareholders. The Manager also champions company culture and ensures organizational values are communicated and understood at all levels.

Background/Qualifications

• University degree in a related field.
• Minimum three years' experience in labour relations and human resources in a mid- to large-sized company, preferably in healthcare or hospitality.
• Proven experience leading and conducting labour negotiations.
• Experience working with multiple unions and across various provinces is an asset.
• Strong spoken and written communication skills, with demonstrated capacity to influence and earn respect.
• Certified Human Resources Professional or equivalent designation preferred.
• Valid driver's license and access to a reliable vehicle; travel required.

Key Responsibilities
Labour Negotiations & Employee Relations

• Lead collective bargaining and manage labour issues across all regions.
• Achieve settlements within mandate and with a mind to the long-term success of the business.
• Advise on and interpret collective agreements and company policies.
• Handle final step grievances, rights arbitrations, and mediation processes.
• Organize and attend interest and rights arbitration as needed.

Compliance & Legal

• Monitor and advise on legislative matters, ensuring compliance with Occupational Health and Safety, Workers Safety and Insurance, Human Rights, Accessibility, and Employment Standards Acts.
• Conduct residence audits and provide actionable reports and recommendations.

Leadership & Development

• Oversee and mentor People Generalists, providing guidance and career development.
• Responsible for the management of direct reports
• Conduct performance reviews and coach for improvement.
• Provide training in union/management relations and disciplinary processes.
• Supports the optimization of human capital including development and succession planning for leadership roles at the residences.

Recruitment & Onboarding

• Review and approve offers of employment for management positions at the residences.
• Assist with corporate office hiring and management recruitment.
• Participate in the development and implementation of orientation and training programs

Strategic Analysis & Quality Improvement

• Analyze wage trends and settlement patterns in the retirement home industry, providing recommendations.
• Participate in the Verve Quality Improvement (VQI) Program.

Culture, Values & Inclusivity

• Foster a culture of integrity, collaboration, empathy, and excellence.
• Use inclusive language and support accessibility for all candidates and employees.
• health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

Other Duties

• Comply with all corporate policies and complete mandatory training.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing
• Performs other related tasks as delegated by the Vice-President, People.

Accessibility Statement
Diversicare Canada Management Services Co., Inc. is committed to providing accommodations for candidates and employees with disabilities. If you require assistance during the recruitment process, please contact the People department.

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.