Facility & Operations Supervisor

Wage: Competitive, based on experience Schedule: Full-time | Monday–Friday | Occasional after-hours operational response required

Keep our spaces safe, efficient, and running strong.

Larga provides safe and welcoming accommodations for guests from the Northwest Territories and Nunavut who are in Edmonton for medical care. We are proud to offer culturally respectful support to those far from home during vulnerable times.

We're looking for a proactive, detail-oriented Facility & Operations Supervisor to lead our Facility & Operations Division. This role is essential to maintaining strong financial controls, efficient facility operations, and compliance with safety and regulatory requirements—ensuring a safe, well-managed environment for staff and guests. What You'll Do

Financial Coordination & Controls

• Oversee all divisional financial coordination and act as the primary liaison with the bookkeeper
• Monitor and approve divisional expenditures in alignment with approval processes
• Manage contract files for security, janitorial, and pest control services
• Request preparation of accounts receivable invoices, issue finalized invoices and statements, and follow up on outstanding receivables
• Reconcile verified occupancy data and coordinate billing accordingly
• Maintain accurate accounts payable and accounts receivable records
• Ensure strong internal controls and separation of duties across financial workflows
• Review and approve accounts payable transactions and online banking items as required

Facility Operations

• Coordinate renovations, maintenance projects, operational improvements, and safety initiatives
• Source and manage external service providers, track progress, and confirm work is completed as agreed
• Oversee building safety, security, and maintenance programs
• Supervise janitorial, security, and pest control services
• Manage key control systems and building access
• Maintain accurate maintenance logs and inspection calendars
• Monitor and report on project progress, risks, and outcomes to the General Manager

Divisional & IT Support

• Order and manage office supplies and uniform inventory
• Coordinate IT support requests, service tickets, and technician visits
• Maintain logs of hardware assets and IT services

Safety & Compliance

• Lead emergency preparedness planning, fire drills, and evacuation procedures
• Review and update emergency procedures to ensure accuracy and accessibility
• Chair monthly Health, Safety, and Environment (HSE) Committee meetings
• Support WCB compliance and liaise with third-party safety consultants
• Ensure licenses, permits, insurance policies, and regulatory filings remain current

Records Management

• Oversee accurate operational recordkeeping systems
• Manage records retention and coordinate secure file destruction after the required seven-year retention period
  

Leadership

• Supervise the Facility & Operations Coordinator and Facility Technicians
• Provide coaching, guidance, and ongoing performance feedback
• Establish priorities, delegate tasks, and monitor progress
• Identify improvement opportunities and implement solutions
• Keep the General Manager informed of operational risks and emerging needs

What We're Looking For

• Certificate or diploma in Business Administration, Office Administration, or a related field (or equivalent experience)
• 1–3 years of experience in finance coordination, office administration, or facilities support
• 1–2 years of project management experience (asset)
• Familiarity with Alberta health and safety legislation (asset)
• Proven ability to manage multiple projects simultaneously
• Strong attention to detail and ability to meet tight deadlines
• Exceptional organizational, time-management, and problem-solving skills
• Effective communication skills with internal teams and external vendors
• Proficiency with Microsoft Office (especially Excel) and willingness to learn new systems

Working Conditions

• Primarily office-based with regular on-site inspections
• Periodic lifting of up to 25 lbs
• Exposure to maintenance and inspection environments
• Flexibility to respond to facility or operational needs outside regular hours (not guest-services on-call)

What We Offer

• Full Benefits – Medical, dental, and vision coverage after 3 months
• Company RRSP Contributions – We invest in your future after 3 months
• Wellness Credits – To support your physical and mental health
• Supportive Team Culture – Built on empathy, honesty, and collaboration
• Professional Growth – Opportunities to build leadership, project management, and operational expertise
• Meaningful Work – Your leadership helps create safe, welcoming spaces for our guests
• Stability & Purpose – Be part of an organization that makes a real difference every day

Our Values Authenticity – Be real. Act with integrity. Courage – Do what's right, even when it's hard. Kindness – Act with care and compassion. Tradition – Honour our roots and respect Indigenous ways.