General Manager

General Manager Opportunity – Fredericton Kia

Your leadership could be the game-changer we are looking for.

Shift Auto Group, one of Eastern Canada's fastest-growing automotive retailers, has an immediate opening for a General Manager at Fredericton Kia.

Who we are

We are a customer-obsessed brand committed to providing exceptional service and a world-class experience. We foster a collaborative environment that encourages teamwork, strong relationships, and a "failing forward" mentality where achieving the seemingly unreasonable is the standard.

The Opportunity

We are seeking a highly motivated and results-oriented General Manager to lead and manage all aspects of our Fredericton Kia dealership. You will be responsible for driving sales volume and profitability while ensuring an exceptional experience for both our customers and team members. This role requires strong leadership, coaching, and process execution skills, coupled with a commitment to integrity and accountability.

Responsibilities

• Overall management of the dealership, encompassing all customer and team member interactions and the execution of the sales process.
• Achieving dealership volume and profitability targets.
• Management of the sales team and sales process, including identifying and developing future sales leaders, and coaching the current team to success.
• Ensuring all team members adhere to our documented sales process with the highest levels of integrity and accountability.
• Providing exceptional guest service, including world-class vehicle deliveries that reinforce our customer-obsessed brand.
• Managing and utilizing various technology tools, such as CRM system, vAuto, PBS, Dealertrack .
• Maintaining high standards for lot display, presentation, and merchandising.
• Ensuring the seamless operation of the Finance Office, Service, and Parts Departments, and the consistent adherence to established protocols, to guarantee an exceptional customer experience in every interaction.
• Building and maintaining strong relationships, fostering excellent teamwork, and promoting an environment of "failing forward."

Qualifications:

• A strong history of success in the Automotive Industry, specifically in sales or management, is a requirement for this position.
• Proven experience in managing sales teams and achieving targets.
• Strong leadership, coaching, and training skills.
• Commitment to integrity, accountability, and a customer-obsessed approach.
• Proficiency in utilizing technology and data to drive results.
• Ability to build strong relationships and foster a positive team environment.
• A drive to achieve and exceed challenging goals.

Compensation:

An exceptional compensation package is offered for this position that consists of a competitive base salary supplemented by a financially attractive and aggressive commission structure.

• Company vehicle
• Comprehensive dental, health and medical benefits
• Unlimited potential for career advancement within Shift Auto Group.

Join our dynamic team and lead our Kia Dealership to unreasonable success

About Shift Auto Group

Shift Auto Group has been providing quality new and used vehicles, financing, and exceptional service across the Maritimes since 2015, built on decades of automotive expertise passed down through generations. We're a rapidly growing company with strategic expansion across the region and a reputation for innovation and excellence, offering stable employment opportunities with a company that invests in its people and their professional growth. Join our team and be part of the Maritimes' trusted automotive leader, where your skills are valued and your career potential is unlimited.