Customs Brokerage Agent

1 day ago

Aero Dr NE Calgary AB TE Z Canada Expeditors Full time
Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
Job Description

Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.

Major Responsibilities: 

  • Ensure accurate and timely data entry into our operating system
  • Meets company standards of 52 hours training per year
  • Ensure customer profiles are updated and current for assigned accounts
  • Manage an allocated book of business for all customs needs.
  • Navigation of the CARM Client Portal
  • Follow SOPs
  • Coordinate and Dispatch freight upon request
  • Submit documents to CBSA
  • Complete entry requirements for various entries; Standard Filing, E29B, C-Type, V-Type Etc.
Qualifications

Qualifications

  • CCS or Intro CSS qualification is preferred
  • Excellent verbal and written communication
  • Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
  • Willingness to learn and develop the industry skills
  • Sense of urgency
  • Attention to detail
  • Have a positive attitude and an innate desire to help people
  • Desire to work in a team environment
  • Work with integrity
  • Maintain a professional Appearance
  • Have Confidence even in the face of intense challenges
  • Be curious to learn and grow
  • Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
  • Be resolute and results oriented- get the job done
Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

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