Store Manager
2 weeks ago
- Career Growth: Develop your skills and advance in a company that values your ambition.
- Vibrant Community: A pleasant area with diverse customers that can enhance your experience. There are numerous sales opportunities and quality services available, along with many restaurants offering delicious food.
- Helpful Staff: Whether you're gearing up for a weekend project or need expert advice on the go, the team at our Burnaby location is ready to help Known for their friendly service and deep knowledge, they've got you covered with the right parts and support—every time.
North Vancouver is one of the safest and cleanest cities in Canada where you can reside and work with an open-minded community. With outstanding outdoor activities, excellent public transport, and tons of locally owned restaurants to indulge in, there's something for everyone Lordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. As a family-owned and operated business since 1974, we want you to feel valued and welcomed within our diverse and inclusive team. What You'll Do: Leadership
- Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
- Participate in regular meetings and provide updates on store initiatives.
- Maintains a complete team, actively working with the recruitment team in the hiring process.
- Coach, mentor, and develops staff for future growth.
- Conduct annual staff evaluations with store team and coach to improve any performance gaps.
- Leads effective meetings /coaching sessions, keeping the team well informed of pertinent information.
- Drive continuous improvement in processes, procedures, and productivity.
- Effective store scheduling to support business operations.
- Identify areas of growth within store operations to help ensure targets are achieved.
- Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.
- Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
- Respond to customer complaints in a timely, appropriate, and professional manner.
- Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.
- 3-5 years of experience in the auto parts retail business.
- Ability to lead be example and develop a team.
- Strong leadership and people management abilities.
- Ability to produce results while maintaining a positive team environment.
- Excellent verbal and written communication skills.
- Excellent organizational skills and the ability to meet deadlines.
- Detail-oriented and able to manage multiple priorities at once.
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