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Application Specialist
2 weeks ago
We're seeking an
Application Specialist
to support the implementation and optimization of a new enterprise assessment solution. This role serves as the bridge between business teams, technology, and external vendors—ensuring that system configurations, updates, and enhancements align with organizational needs.
Key Responsibilities
- Configure, administer, and maintain commercial off-the-shelf (COTS) systems and integrations.
- Analyze business requirements and translate them into effective system configurations.
- Collaborate with internal teams and vendors to manage updates, troubleshoot issues, and test new functionality.
- Develop training materials, lead user sessions, and provide ongoing end-user support.
- Recommend process and configuration improvements to enhance efficiency and system adoption.
Qualifications
- Bachelor's degree in Information Technology, Business, or a related field.
- 5+ years of experience managing and configuring COTS systems.
- Strong business analysis and troubleshooting skills.
- Experience supporting COTS implementations and system updates.
Additional Details
- Contract Length:
8 months (potential for extension). - Work Arrangement:
Hybrid (1–2 days onsite in Ottawa). - Start Date:
ASAP – interviews are moving quickly.