Registration Regulatory Analyst

OMVIC is currently searching for a
Registration Regulatory Analyst
for our Toronto corporate office.

Who is OMVIC?

OMVIC (Ontario Motor Vehicle Industry Council) is Ontario's vehicle sales regulator. OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes for the Ministry of Public and Business Service Delivery and Procurement. OMVIC's mandate and role is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism, and ensuring fair, honest, and open competition for registered motor vehicle dealers. This is achieved by maintaining strict dealer/salesperson registration requirements; inspecting all Ontario dealers (new and used); providing free complaint handling to consumers; developing/delivering consumer and dealer education/awareness programs; and investigating and prosecuting industry non-compliance and illegal sales (curbsiding).

What we offer:

OMVIC is made up of dedicated and hard-working individuals who take pride in the work they do each day to ensure that our mandate is being met. It is this great group of people that create a team atmosphere that is comfortable, friendly, and open which works to foster the team spirit.

Responsibilities:

• Provide operational, tactical, and strategic regulatory analysis to support the Registration Department.
• Assess department performance against KPIs for response time, accuracy, and stakeholder satisfaction.
• Implement quality assurance measures and generate reports on key metrics for senior management.
• Analyze data on transaction fee remittance and coordinate with relevant departments for audit reviews.
• Identify areas for process improvement and lead initiatives to enhance operational efficiency.
• Collaborate with IT to enhance systems and streamline registration workflows.
• Collect, prioritize, and disseminate regulatory information/data for operational planning and reporting.
• Generate proactive and reactive regulatory reports for dissemination to management and staff.
• Liaise with outside agencies and stay informed of current trends in the regulatory environment.
• Prepare and present regulatory reports at briefings and legal proceedings as required.
• Perform other duties as required.

Qualifications:

• 2-3 years of regulatory experience analyzing data and reporting for compliance.
• University degree in Business Administration, Operations Management, Computer Science, Social Science, Political Science, Public Administration, or equivalent education/experience.
• Training in regulatory analysis, data management, or research is an asset.
• Proficient in analysis, report preparation, correspondence, and communications.
• Experience in collecting, prioritizing, researching, and disseminating regulatory information/data.
• Knowledge of the Motor Vehicle Dealers Act 2002, Consumer Protection Act, and other regulatory processes.
• Familiar with the Ontario Motor Vehicle Industry Council and relevant provincial government organizations.
• Understanding of consumer protection issues and commitment to customer service and quality principles.
• Strong interpersonal skills and ability to handle challenging situations.
• Excellent organizational, administrative, and time management skills.
• Knowledge of CRM systems and Dynamics 365.
• Analytical skills for interpreting complex legislation.
• Strong communication, training, and mentoring abilities.
• Ability to work under pressure and meet deadlines.
• Bilingualism is an asset.

If you are interested in the position, please submit a cover letter and resume, along with salary expectations, highlighting the position title to the attention of Human Resources no later than December 31, 2025, at 5:00 pm, to Email:

We respectfully thank all applicants for their interest in working at OMVIC. However, we will only contact those meeting the qualifications for an interview.

OMVIC fosters an environment that respects people's dignity, ideas and beliefs, thereby working to ensure diversity, equality and inclusion and has been committed to and will continue advocating for an environment where all persons are treated with fairness, dignity, and respect. OMVIC is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), ensuring that all individuals are treated with dignity and respect. Should you require accommodation for disability during any stage of the recruitment process, please notify the Human Resources department.