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Server Analyst-Intermediate
3 hours ago
We are seeking an Intermediate Server Analyst (Infrastructure) to support day-to-day operations within a large enterprise server environment. Reporting to the Team Lead, Server Operations, this role focuses on Windows virtual server support within a VMware-based virtualized infrastructure.
The ideal candidate will bring strong technical expertise, excellent troubleshooting skills, and a customer-focused mindset, with the ability to work effectively both independently and as part of a collaborative team.
TasksProactively maintain, monitor, and improve core server infrastructure functionality
Provide daily operational support for Windows virtual servers
Diagnose, troubleshoot, and resolve server-related issues in a timely manner
Perform hardware and operating system installations, upgrades, and migrations
Plan and support software and hardware upgrades or migrations
Maintain and support operating systems and related infrastructure software
Develop, update, and maintain technical documentation and system procedures
Follow established policies, standards, procedures, and best practices
Provide cross-training and knowledge transfer to other server team members
RequirementsExperience supporting Windows Server environments
Hands-on experience with VMware virtualized hosting infrastructure
Strong troubleshooting, problem-solving, and analytical skills
Excellent customer service and communication skills
Ability to work effectively in both individual and team-based environments
Experience working in structured enterprise IT environments is an asset