Distribution Center Manager

Position: Distribution Center Manager

Location: Kelowna, BC

Are you a strategic, hands-on leader who thrives in a fast-paced warehouse environment? As Distribution Center Manager for our two Kelowna Distribution Centers, you'll oversee daily operations including receiving, inventory control, order fulfillment, and team development across both facilities. Your leadership will ensure our stores and customers receive the exceptional service they depend on. If you're ready to take ownership of a major operational hub and elevate performance, join us today.

Lordco Auto Parts is Canada's biggest privately held automotive parts distributor and Western Canada's largest distributor and retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974. Grow your career with an organization that values leadership, innovation, and continuous improvement.

We got you covered

Our employees are our family, and we want to make sure they are taken care of. Your health and well-being matter to us, we are dedicated to providing top-notch programs and plans to support you and your loved ones. We want you to feel valued and welcomed within our diverse, inclusive team, and here's how we do it:

• Extended Benefits for You and Your Family
• Health, Dental & Vision Care Insurance
• Life Insurance, Short-term and Long-term Disability Insurance
• Accidental Death & Dismemberment Disability
• Education and Savings Plans, RRSP matching
• Health and Wellness program
• Employee & Family Assistance Program
• Generous Employee Perks and Discounts
• Career Development Support & Promote-From-Within Culture to enhance your expertise and maximize your career journey

Responsibilities:

• Lead and inspire your team to deliver exceptional service to Lordco stores and customers across both Kelowna distribution centers
• Manage Warehouse staff through your direct reports; including recruitment, coaching, development, scheduling, evaluations, and discipline
• Initiate, coordinate, and enforce optimal operational policies and procedures
• Ensure both DCs are laid out for efficient space utilization
• Support and guide the Inbound team to ensure all received goods are properly marked, located, and safeguarded
• Oversee daily cycle counts and ensure inventory adjustments are completed on schedule
• Ensure all orders are picked, consolidated, packed, and shipped accurately and on time to meet daily delivery schedules
• Provide Logistics with accurate skid counts, carton counts, and DIMs for each shipment
• Ensure no product leaves the DC without proper paperwork
• Oversee daily cleaning, organization, security and maintain daily "to-do" lists for warehouse teams
• Track KPIs and submit detailed month-end reporting to the Director of Distribution
• Champion workplace safety, ensuring full compliance with WorkSafe BC and government regulations; including thorough, timely accident investigations

Standards

• Receive all items accurately and report discrepancies within two business days
• Maintain a team average picking speed of 40 lines/hr or better
• Keep overall inventory variance at 90% or better
• Ensure Quick Pick / Special Orders are ready within 15 minutes of dropping
• Achieve 97% on-time shipment for store orders
• Maintain Receiving speed of 150 lines/hr or better
• Maintain Put Away speed of 35 lines/hr or better
• Ensure goods and returns are received properly within 1 business day
• Maintain accurate daily MAM location updates

Goals and Objectives

• Collaborate with DC Services to slot product to shelf level by August 31, 2026
• Remove process waste to achieve 10% efficiency improvement by August 31, 2026
• Develop leadership capabilities within your direct reports and their teams
• Document SOPs and track departmental training to ensure full coverage of skill sets
• Implement 5S tools, including shadow boards and clearly marked functional areas
• Maintain ongoing compliance with WorkSafe and TDG regulations (accurate manifests, labelling, placards)

Ideal Qualifications

• Degree in logistics, supply chain management, business administration, or equivalent experience
• 5+ years of warehouse management experience
• Strong expertise in warehouse operations, procedures, and best practices
• Experience with RF scanners, conveyor systems, and automotive parts is an asset

Knowledge, Abilities & Skills

• A collaborative leader who supports a strong team culture and adaptable work environment
• Proven ability to mentor and develop future leaders
• Strong understanding of warehousing KPIs and continuous improvement methodologies
• Skilled in Microsoft Office, Warehouse Management Systems, and database tools
• Excellent strategic thinking, problem-solving, and decision-making abilities
• Exceptional communication and interpersonal skills

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.

Apply now and join our family today