Product Operations Lead

1 week ago

Montreal, Quebec, Canada Wave Connect Full time

About Wave Connect

Wave Connect is a fast-growing SaaS company helping businesses modernize how they share contact information, capture leads, and scale relationships. We've served over 100,000 users and are continuing to grow globally. This is an opportunity to join early, close meaningful deals, and help shape the next phase of growth.

We're hiring a Product Operations Lead to help run and scale our physical product operations. This role sits at the intersection of fulfillment, production, and process improvement. You will own day to day operations while helping us improve how things work and explore new product ideas.

What You'll Do:


• Manage orders from our Shopify store


• Prepare and design business card layouts and logos


• Print, package, and ship custom products


• Handle fulfillment, shipping, returns, and replacements


• Track orders end to end and flag issues early


• Manage inventory for internal stock and Amazon


• Coordinate restocking and supplier communication


• Support bulk and enterprise orders


• Maintain simple processes and documentation


• Identify bottlenecks and suggest improvements


• Help test and launch new physical products

What We Are Looking For:


• Strong attention to detail


• Comfortable working with physical products


• Organized and reliable


• Willing to take ownership and improve processes


• Comfortable working with tools like Shopify and basic design tools

Role Details:

  • $50,000 CAD base salary
  • Full time position
  • Onsite role based in our Old Port Montreal office

Growth Opportunity:

  • Opportunity to grow into a senior operations or operations management role
  • Direct collaboration with leadership on process and product decisions
  • Hands on experience building and scaling operations in a fast growing startup

Additional Perks

  • Your own private office space
  • Direct impact, zero bureaucracy, fast decision-making
  • Monthly gym membership covered
  • Quarterly team outings and off-site
  • Learning budget for courses, books, or conferences
  • Include a wellness allowance, company provided equipment, and access to our Montreal office.

If you like building, shipping, improving systems, and seeing real products go out the door, this role will be a great fit.

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