Clerical Associate

Company Description

Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

The incumbent will register patients using Meditech software, assist with all clerical functions necessary for the smooth operation of the Emergency Department including: copying physician orders, completing patients documentation and information, documenting payroll, ordering and organizing supplies and any other duties as required.

Qualifications

Provides clerical support to ensure the smooth operations of the Emergency Department and associated outpatient clinics. Duties include registering patients using Meditech software, validating healthcare coverage, acquires required information and payment method for uninsured patients, maintains accurate data, answers telephone and addresses inquiries from the public, family and hospital staff, schedules patient appointments, assists with staff scheduling and payroll entries, orders and maintains supplies, and other duties as required.

Halton Healthcare Services is seeking individuals who are competent in their chosen profession; are patient/customer focused; are team players; are effective communicators; are caring and respectful and are fiscally responsible.

• Medical terminology required
• A Medical Office Administration diploma from a recognized college is considered an asset
• Must have experience and be familiar with MS Word and Outlook email
• A minimum of 30 wpm typing speed required
• Previous experience in a patient care/clinical setting required
• Must have fast and accurate computer data entry skills
• Demonstrated excellent interpersonal and organizational skills
• Must be able to prioritize workload and function independently in a busy environment
• Must be physically able to perform the job: prolonged periods of time sitting; pushing and pulling variety of wheeled equipment; repetitive forward bending, hand/arm activities, hand/finger dexterity; and carrying/lifting approximately 25lbs
• Must be able to read, write, speak and understand English fluently
• Demonstrated public relations skills and the ability to diplomatically respond to physicians, staff, and family inquires in a demanding work environment
• Satisfactory employment record and good attendance record

Additional Information

Hours: Monday to Sunday, All shifts, weekends, holidays (hours subject to change based on operational needs)

Salary: $26.85 to $29.13 per hour

Date Posted: December 30, 2025

Internal applicants due by: January 6, 2026

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare's Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.