Client Care Administrator

1 week ago

Sarnia, Ontario, Canada HEAR Full time $40,000 - $45,000 per year

HEAR Ontario is excited to be expanding our Hearing Clinics to the Sarnia area and are currently looking for a Client Care Administrator to join our team. At HEAR Ontario we strive to provide the communities we serve a friendly and knowledgeable experience in every interaction. We are driven by passionate people with a common purpose to make a difference in people's lives by being straightforward, optimistic, friendly, fresh and trusted. Everyday. Every time.

If you enjoy meeting new people and are excited about making a difference in our client's lives, this is the position for you.

Roles and Responsibilities

  • Greet all clients in a professional and friendly manner.
  • Answer phone calls, and schedule appointments using Blueprint.
  • Create revenue generating opportunities by driving patient appointments and reaching out to current and potential clients.
  • Respond to all inquiries.
  • Process, submit and track insurance and government claim forms.
  • Maintain hearing aid inventory.
  • Cleaning and minor repairs of hearing aids.
  • Other administrative duties, as assigned.

Qualifications:

  • High School Diploma or equivalent; Post-secondary education preferred but not required.
  • Excellent communication and interpersonal skills
  • Minimum 1-year previous experience working in a medical or client-oriented office.
  • Prior experience with greeting clients, scheduling appointments, payment processing, and tracking of supplies/inventory in an office environment.
  • Working knowledge to expert knowledge of all third-party insurance programs, is a definite asset.
  • Proficient in Microsoft Office
  • Strong organizational skills with attention to detail.

Please provide us with your resume and a cover letter outlining your relevant skills and why you are interested in this position.

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

  • Extended health care
  • Paid time off
  • Profit sharing

Education:

  • Secondary School (preferred)

Work Location: In person

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