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Hardware Sales Associate

3 weeks ago

Belleville, Ontario, Canada Bay View Home Hardware Full time

Sales Associate (Full-Time)

Location:
Bay View Home Hardware, 475 Bridge St E, Belleville, ON

Hours:
Approximately 32–40 hours per week

Schedule:
Must be available during all store hours, including weekends (
non-negotiable
)

Pay:
$ $20.00 per hour, based on experience

Job Summary

We're seeking an
experienced Sales Associate
to join our hardware retail team. This role is ideal for someone with a strong customer service background who can confidently qualify customer needs, recommend solutions, and suggest related or value-added products. You'll play a key role in supporting both customers and day-to-day store operations in a hands-on, team-oriented environment.

This is a
full-time position
, scheduled approximately
32–40 hours per week
, with shifts during regular operating hours.

Key Responsibilities

  • Deliver knowledgeable, friendly, and efficient customer service
  • Qualify customer needs using open-ended questions and active listening
  • Recommend products and suggest related or value-added items to complete customer projects
  • Assist customers in locating, comparing, and selecting merchandise in store, online, and by phone
  • Process transactions accurately using a retail POS system
  • Handle special orders and follow up on non-stock or out-of-stock items
  • Assist with loading and transporting large or heavy items
  • Support merchandising, pricing updates, displays, and promotional signage
  • Receive, unload, and stock incoming merchandise
  • Maintain a clean, organized, and safe sales floor and stockroom
  • Participate in cycle counts and annual inventory
  • Follow all safety procedures, loss prevention policies, and store standards
  • Support additional departments and complete other duties as assigned by Manager

Required Qualifications

  • Availability to work weekends (non-negotiable)
    and all regular store hours: Mon–Fri: 8:30 a.m. – 6:00 p.m, Saturday: 9:00 a.m. – 5:00 p.m, and Sunday: 10:00 a.m. – 4:00 p.m.
  • Experience in a
    customer service or sales role using a retail POS system
  • Prior retail experience
  • Strong communication skills and customer-first mindset
  • Ability to lift up to 50 lbs
  • Ability to stand for extended periods while wearing steel-toed footwear
  • High School diploma or equivalent
  • Reliable transportation and dependable attendance, with the ability to commute to our Belleville, ON location

Preferred Qualifications

  • Experience in a
    hardware, building supply, or home improvement environment
  • Product knowledge in
    plumbing, electrical, tools, and/or paint
  • Previous
    fork truck certification and experience
  • Experience suggesting add-on or complementary products
  • Comfort assisting customers with project-based purchasing

Why You'll Love Working Here

  • Benefits offered after 6 months
    , including vision, dental, extended health care, and life insurance
  • Unbeatable employee store discount
    on products you'll actually use
  • A
    tight-knit, community-focused workplace
    where your experience is valued
  • Opportunities to expand your product knowledge and grow within the company

Reporting Relationship

Reports to the Store Manager.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.