Lease Manager

The PacLease Manager is responsible for leading the day-to-day operations of PacLease with a focus on driving sales growth through effective customer service and relationships.

At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners.  Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. 

Benefits

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan 
• Growth Opportunities
• Paid Training
• Long term job security
• Employee Assistance Program
• Telus Health Virtual Care

Responsibilities

• Solicit New PacLease Client
• Maintain PacLease Client Relations
• Manage Lease & Rental Unit Portfolio
• Department Staffing & Management
• Consult with Peterbilt Pacific Branch & Service Managers on PacLease Agendas
• Maintain Relations with PACCAR PacLease Representatives
• Review & Approve Chargebacks to Customers
• Review Vehicle Summary Report and Unit Performance

• Client Meetings & Site Visits
• Build Custom Truck Specs with Clients
• Generate & Present Lease Quotes to Clients
• Place Truck orders on Approved lease deals
• Monitor Status of Truck order and keep client informed
• New Lease delivery
• Funding - Prepare & Submit Funding Package for Lease & Rental Units
• Contacting clients in a timely fashion on replacement trucks before End of Term for seamless replacement
• Handle Lease Returns
• Follow up on all lease & Rental prospects
• Update Google shared drive with New Leases & Lease Returns for Accounting
• Maintain the Portfolio Unit Spreadsheet
• Initiate and Follow up on Policy / Goodwill Requests
• Cost Analysis Reviews - Proactive approach to maintenance cost savings – Truck specs, parts used, maintenance intervals etc.
• Handle Customer Issues & Complaints
• Portfolio Unit Analysis – Gather current ETV & Appraisal values to analyze the current market value and standing of any unit.
• Follow the lease process on any Lease Extension, Refinance or Skip Payment requests
• Work with Peterbilt Sales Reps on referral PacLease prospects
• Work with other Vendors, Suppliers & Body Builders on Quotes
• Review & Approve Client Lease Abatement
• Lease quotes on In-Stock trucks
• Work with PACCAR PacLease National Sales Account Executives (NASE) on conquest deals

• Provide back-up duties to all Rental & Fleet Supervisor duties
• Order Rental Trucks upon Approval

• Manage Lease Return Schedule with Client
• Lease Return process
• Return to PacLease Units – Inform PacLease of any returned unit(s) and co-ordinate with PacLease on the check-in process
• Conduct Sales on Opportunities for Lease Returns – Retail & Wholesale
• Provide PacLease portfolio Truck Spec & Cost information upon request from Sales Reps

• Variable Rate CPI Increases
• Physical Inventory of PacLease Parts Inventory

Qualifications

• 5+ years of sales or account management experience
• Completion of post-secondary certificate, diploma, degree is an asset
• Knowledge of heavy duty/medium duty truck inventory
• Excellent computer skills
• Knowledge of MS Office applications (Outlook, Excel, Word, etc.)
• Good written and oral communication skills
• Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment
• Effective problem solving and negotiating skills
• Effective conflict resolution skills

Compensation Rate

• $70,000 - $90,000 annually + commission