Summer camp location supervisor

2 weeks ago

Montréal QC HW V, Canada Laurus Lifestyles Full time
  • Overview

The Location Supervisor plays a key leadership role at Laurus, supporting the Regional Manager by overseeing multiple camp locations and ensuring smooth, high-quality daily operations. This role provides guidance and support to Location Managers and on-site teams, helping maintain Laurus' standards of excellence, professionalism, and care across all locations.

### Key Responsibilities

#### Scheduling & Operations

  • Review and validate staff schedules prepared by HR/Administration to ensure appropriate coverage at each site
  • Approve Location Managers' hours and monitor staffing consistency
  • Coordinate staff replacements and adjustments as needed
  • Work closely with the CHRO and COO to align operational priorities and staffing needs

#### Staff Management & Support

  • Support Location Managers in handling day-to-day staff matters
  • Monitor counselors' performance, professionalism, and overall engagement
  • Act as an escalation point for staff concerns, offering guidance and solutions

#### Quality Control & Inventory

  • Conduct site visits to ensure program quality and adherence to Laurus standards
  • Oversee inventory needs across locations to ensure teams are properly equipped
  • Collaborate with the Inventory Specialist to ensure timely delivery of required materials

#### Family Service

  • Support Location Managers in addressing and resolving parent questions or concerns
  • Ensure families receive professional, courteous, and timely communication
  • Contribute to a welcoming, positive, and safe camp experience for children and parents

### Qualifications

  • Minimum 3 years of experience in a camp, youth, or program management role
  • Previous supervisory or management experience in camps, childcare, or program operations
  • Fully bilingual in French and English (spoken and written)
  • Strong organizational and problem-solving skills, with the ability to manage multiple sites simultaneously
  • Excellent communication, leadership, and conflict-resolution abilities
  • Comfortable collaborating across departments, including Operations, HR, and Finance
  • Proactive, flexible, and committed to fostering an inclusive, safe, and positive camp culture

### Additional Requirements

  • Must have access to a car

### Who We Are

Laurus is an organization that offers innovative, enriching, and fun educational and extracurricular programs for children aged 3 to 15. We believe in personalized, caring, and stimulating support that builds confidence and makes learning enjoyable. Our camps blend education and play to create meaningful experiences for children from diverse linguistic and cultural backgrounds.

### What We're Looking For

We're looking for a confident, organized, and people-focused leader who thrives in dynamic environments and enjoys being present on the ground. The ideal candidate is someone who can balance structure and flexibility, support teams with empathy, and make sound decisions in real time.

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