Senior Security Monitoring and Response Analyst

3 days ago

Waterloo, Ontario, Canada Mastercard Full time

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Security Monitoring and Response AnalystOverview
The Enterprirse Resilience team (Business Continuity, Disaster Recovery, Resilience Planning) is looking for a Senior Security Monitoring and Response Analyst to support across our disciplines and key initiatives. Enterprise Resilience reduces Mastercard's risk by creating a global culture of preparedness through education, awareness, planning, and practice while fostering partnerships to work together efficiently when adversity strikes.

Role
In this position, you will:

• Partner with global Enterprise Resilience staff and MC personnel to implement the program's strategy while ensuring standardization and compliance

• Provide focus for delivery of our Enterprise Resilience Steering Committee presentations

• Lead integration efforts for Enterprise Resilience for Merger & Acquisitions

• Manage Archer issue management efforts for our team

• Fulfill the primary relationship manager for our suppliers of Everbridge and FusionRM

• Assist in budget process, JIRA initiatives and resilience projects

• Train business partners on the program's roles and responsibilities, and ensure all staff within the entity are knowledgeable of our requirements

• Perform customer service for our worldwide partners by ensuring inquires are quickly and appropriately answered

• Build key business relationships and become a trusted partner to further embed an Enterprise Resilience culture

• Contribute to objectives of the Enterprise Resilience team during your shared day-to-day activities, and act as a subject matter contributor for our initiatives

All About You
The ideal candidate for this position:

• Background in resilience, finance and/or integration efforts desired

• Knowledgeable of technology configurations and/or fintech environments desired

• Motivated self-starter with ability to excel at multi-tasking in a fast-paced environment while staying calm under pressure

• Superior time management, planning, and organizational skills with the ability to shift priorities, demands and timelines through analytical and problem-solving capabilities

• Excellent program management skills and experience in managing and delegating to multi-functional teams

• Above average ability to prepare communications, reports, presentations and other products by operating Microsoft Word, Excel, and PowerPoint

• Be skilled at producing accurate and standardized reporting and metrics with key insights to communicate performance to the leadership team

• Go out of your way to determine what the customer needs and how you can help while looking for creative solutions to solve their problems

• Be a strong, confident, and exacting writer and speaker, able to communicate effectively to a wide variety of stakeholders

• Develops relationships with people at all levels and in various functions and specialties of organizations, both in external environments and internally

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.



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