Bilingual Credit analyst| Full-time

7 days ago

Vancouver, British Columbia, Canada Iceberg Finance Group Full time $45,000 - $65,000 per year

iFinance Canada Inc. is a national consumer financing company that offered an array of financing to Canadians since 1996. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers. 

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

  • Support approvers in the analysis of credit files;
  • Inbound/outbound calls to complete customer files;
  • Responding to customer calls and emails;
  • Data entry of customer files;
  • Credit adjudication (training provided);
  • Providing superior professional service to valued clients.

Position Benefits:

  • Growing company
  • Positive environment and great hours
  • Hybrid work model : 60% of shifts in office

The ideal candidate will have the following attributes:

  • Fluent in both English and French – proficiency assessment will be required
  • Great Customer service experience
  • Excellent communication and problem solving skills, quick thinker
  • Positive individual with very good attention to detail
  • Must be able to work independently, as well as in a team environment
  • Punctual, professional and reliable.

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