Information Technology Technician

1 week ago

Thunder Bay, Ontario, Canada Thunder Bay Catholic District School Board Full time

The Thunder Bay Catholic District School Board

Invites applications for the position of:

Information Technology Technician - Full-Time Position

Under the direction of the Manager of Information Technology, the Information Technology Technician is responsible for ensuring Board IT equipment is kept in proper and safe operating condition by:

  • Diagnosing problems and facilitating hardware repairs and maintenance on computer and audio visual systems
  • Identifying and rectifying hazards that may pose risks to people's safety
  • Coordinating installation of new IT equipment
  • Responding to inquires for technical assistance
  • Communicating with product vendors
  • Managing the IT repair shop

The position also monitors the Board's Helpdesk ticketing system and IT support phone line, ensuring timely access to service, triaging incoming requests, and providing both on-site and remote support for urgent technical issues to minimize downtime for staff.

The preferred candidate will have post-secondary education in Information Technology, 2 years experience working in the field of IT, and a keen interest in technology and/or training in a technological field. Experience diagnosing and repairing hardware issues on PC and Chrome OS technology will be considered a strong asset, as well as experience building/maintaining positive relationships with outside agencies (contractors and vendors).

The candidate should also have excellent customer service and problem solving skills, strong verbal and written communication skills, and leadership skills. This position requires travel within the city limits on a daily basis. A valid G-class driver's license and access to a personal vehicle are mandatory.

Applicants are required to submit a completed Application for (available on Board Website), cover letter, and resume no later than 3:30 PM, January 16th 2026, .

Salary Range= $61,001 to $77,274

Note: Applicants to this position will be required to provide a Vulnerable Sector Screening document satisfactory to the Board. Please do not submit your Criminal Record Check with your application.

If you require accommodations at any time throughout the application process, please contact Employee Services prior to the posting closing date so that appropriate arrangements can be made.

Francis Veneruz Jean-Paul Tennier

Board Chairperson Director of Education

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