Deal Desk Analyst

At XBOW, we're redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Today, the gold standard for securing software systems is human pentesters, but with the rise of artificial intelligence, we're stepping up to scale offensive security to meet the ever-growing demand.

AI is transforming the landscape of both cybersecurity and cyberattacks. While millions of people without security expertise are creating software, bad actors are using AI to launch more effective attacks. XBOW fights back with AI-driven superpowers, enabling security teams to stay one step ahead.

Backed by Sequoia Capital and Altimeter, and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is not just keeping up with the times—we're shaping the future of cybersecurity. Our mission is simple: to defeat the bad actors before they strike, using AI to revolutionize how we approach offensive security.

We're building something that must be built, and we're the team to do it. Join us in shaping the next frontier of autonomous security.

As a Deal Desk Analyst, you will be a vital partner to our Sales team, providing the operational support needed to move deals through the pipeline with speed and precision. You will focus on the day-to-day execution of the Quote-to-Cash (QTC) lifecycle, ensuring that our sellers have the support they need to build accurate quotes and manage contract requirements.

• Sales & Quote Support: Partner directly with Account Executives to assist in building quotes and structuring deals within CPQ and Salesforce. Act as a resource for sellers to troubleshoot quote errors and navigate commercial guidelines.

• Order & Renewal Operations: Manage the order submission process, ensuring all deal data is accurate and audit-ready before it reaches Finance.

• Support renewal operations to ensure existing customer contracts are processed seamlessly.

• Assist in responding to technical and commercial requirements for RFPs in a timely manner.
• Contract Lifecycle Support: Execute contract management tasks within Ironclad, including metadata tagging and indexing of executed agreements. Maintain the integrity of our internal repositories by archiving fully executed contracts and ensuring data flow between Salesforce, Ironclad, and DocuSign.
• Price Book Maintenance: Support the maintenance of the master price book and product catalog. Assist in updating government contract listings to ensure regulatory compliance.

• Salesforce Proficiency: Solid understanding of Salesforce data architecture, specifically regarding opportunities and accounts, is required.
• CPQ Experience: Hands-on experience using CPQ platforms; familiarity with is a significant advantage.
• Contract Tools: Experience or proficiency with Ironclad and DocuSign for document generation and e-signatures.
• Service Mindset: Ability to be a helpful partner to Sales, prioritizing fast turnaround times while maintaining high data accuracy.

• CRM: Salesforce
• CPQ:
• CLM/Doc Gen: Ironclad
• eSignature: DocuSign
• Productivity Tools: Slack, Notion, Miro, Figma

• Compensation & Equity: Competitive salary, clear performance-based incentives, and equity package, making you an integral part of XBOW's growth story.
• Career Growth: Significant opportunities to progress within the sales organization and shape your career trajectory as we scale.
• Meaningful Work: You'll directly impact XBOW's mission to revolutionize cybersecurity and protect organizations worldwide.

• Location: Remote EMEA (GMT preferred)
• Contract: Full-time

• Hiring Process:

• Talent Screen

• Hiring Manager Interview
• Team Member Interview
• Final Interview

At XBOW, we leverage AI every day, it's embedded in our product and our sales approach. But for this role, we're seeking someone who brings genuine curiosity, empathy, and persistence. If that's you, we'd love to connect.