Senior Director, Advanced Insights, Data Innovation

Job Description

What is the opportunity?​

The Senior Director, Advanced Insights, Data Innovation & Integration is accountable for the development, execution, support and oversight of data engineering capabilities for Customer Data Management & Analytics and is responsible for providing robust and effective data solutions with new and innovative ways to leverage data across PB & CB and RBC businesses for new opportunities.

The role defines, supports and informs business strategies through the breakdown, analysis and understanding of vast amounts of data, both internal and external to PB, CB and RBC.  Provides engagement and leadership to data engineering teams so they can deliver business data solutions for PB & CB applications reports, and regulatory requirements. Interacts with senior leaders, technology, functional units, business intelligence, strategy and analytics to ensure that business value is being generated from the set of data services that the senior director is responsible for. 

What will you do?

• Responsible for developing, coaching, and managing a team of high-performing individual contributors who are actively engaged, committed to RBC values, and accountable for delivering superior client experience, operational excellence, and team performance.
• Actively pursue innovation and ideation. Present and recommend opportunities to senior leadership and lead the build out of those opportunities.
• Manage external data vendors, assessing feasibility of potential new vendors, current vendors and sourcing potential vendors based on industry knowledge and existing/emerging technology in alignment with key support partners.
• Continuously look to industry products and trends to assess feasibility by determining potential use of new products/technology, in part or in whole, to support data and digital road map.
• Leverage and build relationships with external product owners to understand potential fit or synergies with RBC's existing or potential future technologies.
• Manage a team of directors, senior managers, and managers by providing financial and people resource guidance.

Data Product Leadership for PB & CB

• Be the RBC expert/trusted advisor on a client centric view across Canadian Banking, functional groups, strategy, sales force.
• Work directly with senior executives across P&CB to bring focus to Data products and new innovative solutions to create new revenue and cost savings opportunities. 
• Prioritize & scale data liberation to evolve our view of clients & prospects
• Design & drive adoption of prioritized data assets designed for reuse
• Unlock new value pools through advance insight generation
• Drive the digital insights and analytics capabilities and enable new capabilities to support MMM and VBB capabilities

Data Solutions

• Partner with business leaders to thoroughly understand PB & CB business objectives and data capability requirements in order to best support and recommend technology solutions, both current and future in partnership with key delivery partners
• Recognize and promote data sharing within PB & CB to optimize business needs
• Determine optimal solutions based on project requirements, identify new solutions not present or build on existing solutions already existing within RBC
• Accountable for the delivery of business value for the data products and services that the senior director oversees
• Accountable for Build and deploy processes and practices to ensure that data engineering meets and exceeds audit, RBC and regulatory requirements

What do you need to succeed?

Must-have - 10+ years proven experience:

• Data analytics, CRM analytics, marketing, digital analytics experience
• Strategic leadership experience
• Collaborating and advising senior executives while leading and executing strategic projects / programs
• Proven experience in defining, developing, and executing data and business strategies that align with business goals
• Hands-on experience with digital and data engineering, model development, analytics, data governance, and leveraging insights to drive strategic decisions
• Proven track record in building and leading diverse teams
• Experience managing multi-million-dollar portfolios, including funding/budget management
• Demonstrated ability to consult and to lead on complex change management concepts
• Experience and broad understanding of digital and technology delivery

Nice to have:

• Ability to lead, motivate and inspire team, including promote a culture of high performance that celebrates inclusivity and innovation
• Familiarity with strategic technologies such as cloud computing, AI, machine learning, and data analytics.
• Think creatively to address unique or ambiguous situations and to find solutions to complex problems
• Excellent stakeholder management, influencing, and executive-level communication skills
• Comfortable with ambiguity, adept at navigating change, and have the ability to prioritize and multitask under pressure
• Excellent written and verbal communication skills with the ability to evaluate and articulate complex information
• Strong problem solving, strategic mindset with a strong understanding of our revenue-generating businesses and financial literacy

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Competitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Manufacturing Trends & Directions, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Value Realization

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities

---