Corporate Communications Associate

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Corporate and Public Affairs (CAPA) department aims to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, deliver business outcomes, and enhance our brand. We deliver best-in-class external and internal communications to help differentiate TD in the market and elevate our brand.

Role Overview

The successful candidate will track, analyze, and report on media coverage across print, broadcast and social channels. This role is critical in ensuring Corporate and Public Affairs stays informed about brand mentions, industry trends, and potential reputational risks. The ideal candidate has a strong interest in media analysis, excellent research skills, and the ability to deliver timely insights to stakeholders.

The Successful Candidate will:

• Conduct daily pro-active and reactive tracking of media coverage related to the organization, its competitors, and the industry across various channels, including print, online, broadcast, and social media.
• Use media monitoring tools and manual processes (e.g., Meltwater, Cision, Sprinklr, Factiva) to gather, analyze, and interpret coverage.
• Set up and refine searches, keyword tracking, and real-time alerts within media monitoring platforms to enable self-serve access.
• Compile and distribute regular reports summarizing media coverage.
• Monitor competitor activity and industry conversations to support benchmarking insights.
• Assist in real-time media monitoring during crisis situations, providing rapid reporting and escalating potential reputational risks.
• Identify emerging news cycles and discussion topics that could affect the organization, to support actionable insights that inform proactive and reactive media strategies.
• Work closely with internal teams to provide media insights and support strategic communications initiatives.
• Provide backup support for email distribution, ensuring timely and accurate dissemination of internal enterprise communications.

What you bring to the role:

• 3+ years of experience in a corporate communications, marketing or agency environment, or comparable communications experience.
• Undergraduate degree in communications, public relations, or relevant professional certifications, designations, or equivalent required.
• Understanding of media landscapes, including traditional press, broadcast, digital news, and social media.
• Experience using media monitoring platforms, Excel, InfoDesk, PowerPoint, or data visualization tools are a plus.
• Ability to work under tight deadlines and manage multiple priorities in a fast-paced environment.
• Strong analytical and research skills with an ability to synthesize large amounts of information.
• Maintain flexibility in working hours to support crisis situations, including after-hours monitoring when urgent media developments arise.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

Sans Objet