Business Analyst – Card Payments
2 days ago
Job Title: Business Analyst – Card Payments & Merchant Acquiring
Location: Calgary, Canada
Type: Contract
Job Summary
We are seeking an experienced
Business Analyst (BA)
with deep expertise in
Card Payments, Merchant Acquiring, and FIS Switch (IST/Switch)
platforms. The role will support a strategic initiative to
replace an existing FIS switch with a custom-built payment application
. The ideal candidate will bring strong domain knowledge, hands-on FIS upgrade/implementation experience, and the ability to bridge business requirements with complex payment systems.
Must Have Skills & Experience
- Strong expertise in
Card Payments lifecycle
and
Alternate Payments - Hands-on
Merchant Acquiring
experience, including: - Switch / Gateway / Processor / Acquirer
- POS systems
- Merchant Settlement Systems
- In-depth understanding of ISO 8583
message formats with the ability to explain and parse transaction messages - Experience designing or working on
complex, high-volume payment systems - Proven
Business Analyst experience in payments domain - FIS Switch (IST/Switch) upgrade or implementation experience
(mandatory) - Experience analyzing and documenting
as-is and to-be processes
in large payment ecosystems
Good to Have
- Understanding of
card issuing
models (closed-loop cards, network cards) - Knowledge of
card authorization flows at the card issuer - Exposure to
multi-network payment routing and authorization logic
Bonus Skills
- Hands-on experience with
complex merchant settlements
across multiple payment methods - Understanding of
core banking systems - Integration experience with
GL systems, SAP, and Salesforce - Familiarity with API-driven and cloud-based payment architectures
Key Responsibilities
- Analyze business processes, workflows, and functional requirements across
FIS payment domains - Work closely with stakeholders to document
current-state pain points, user experience gaps, and process inefficiencies - Support
FIS switch replacement
by translating business needs into functional specifications for a custom application - Ensure alignment between
business requirements and future-state payment solutions - Provide
payments domain expertise
to support roadmap planning and prioritization - Collaborate with product owners, architects, developers, and vendors throughout the delivery lifecycle
- Support UAT, defect triage, and implementation activities as needed
About the Platform
The current environment uses
FIS Global IST/Switch
, a high-performance, multi-channel transaction processing platform supporting ATM, POS, mobile, and online payments. The engagement focuses on transitioning from this platform to a
custom-built payment solution
, requiring strong functional and domain leadership.
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