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Business Analyst – Card Payments

17 hours ago

Calgary, Alberta, Canada Enterprise Solutions Inc. Full time

Job Title: Business Analyst – Card Payments & Merchant Acquiring

Location: Calgary, Canada

Type: Contract

Job Summary

We are seeking an experienced
Business Analyst (BA)
with deep expertise in
Card Payments, Merchant Acquiring, and FIS Switch (IST/Switch)
platforms. The role will support a strategic initiative to
replace an existing FIS switch with a custom-built payment application
. The ideal candidate will bring strong domain knowledge, hands-on FIS upgrade/implementation experience, and the ability to bridge business requirements with complex payment systems.

Must Have Skills & Experience

  • Strong expertise in
    Card Payments lifecycle
    and
    Alternate Payments
  • Hands-on
    Merchant Acquiring
    experience, including:
  • Switch / Gateway / Processor / Acquirer
  • POS systems
  • Merchant Settlement Systems
  • In-depth understanding of ISO 8583
    message formats with the ability to explain and parse transaction messages
  • Experience designing or working on
    complex, high-volume payment systems
  • Proven
    Business Analyst experience in payments domain
  • FIS Switch (IST/Switch) upgrade or implementation experience
    (mandatory)
  • Experience analyzing and documenting
    as-is and to-be processes
    in large payment ecosystems

Good to Have

  • Understanding of
    card issuing
    models (closed-loop cards, network cards)
  • Knowledge of
    card authorization flows at the card issuer
  • Exposure to
    multi-network payment routing and authorization logic

Bonus Skills

  • Hands-on experience with
    complex merchant settlements
    across multiple payment methods
  • Understanding of
    core banking systems
  • Integration experience with
    GL systems, SAP, and Salesforce
  • Familiarity with API-driven and cloud-based payment architectures

Key Responsibilities

  • Analyze business processes, workflows, and functional requirements across
    FIS payment domains
  • Work closely with stakeholders to document
    current-state pain points, user experience gaps, and process inefficiencies
  • Support
    FIS switch replacement
    by translating business needs into functional specifications for a custom application
  • Ensure alignment between
    business requirements and future-state payment solutions
  • Provide
    payments domain expertise
    to support roadmap planning and prioritization
  • Collaborate with product owners, architects, developers, and vendors throughout the delivery lifecycle
  • Support UAT, defect triage, and implementation activities as needed

About the Platform

The current environment uses
FIS Global IST/Switch
, a high-performance, multi-channel transaction processing platform supporting ATM, POS, mobile, and online payments. The engagement focuses on transitioning from this platform to a
custom-built payment solution
, requiring strong functional and domain leadership.