Shift Manager
1 week ago
Job Overview
We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our restaurant. The ideal candidate will possess a strong background in food service and demonstrate exceptional leadership skills. As a Shift Manager, you will be responsible for ensuring high-quality food preparation, maintaining customer satisfaction, and managing staff effectively during your shift.
Responsibilities
- Supervise and coordinate daily activities of kitchen and front-of-house staff to ensure smooth operations.
- Oversee food preparation and cooking processes to guarantee adherence to food safety standards.
- Manage the Point of Sale (POS) system, including cash handling and transaction accuracy.
- Train, mentor, and evaluate team members to foster a positive work environment and enhance performance.
- Conduct interviews for new hires and participate in the onboarding process.
- Ensure compliance with health regulations and maintain cleanliness in all areas of the restaurant.
- Address customer inquiries and concerns promptly to maintain high levels of customer service.
- Collaborate with upper management to implement operational improvements and achieve business goals.
Requirements
- Proven experience in restaurant management or a similar role within the food industry.
- Strong knowledge of food handling, safety practices, and cooking techniques.
- Excellent leadership skills with the ability to manage a diverse team effectively.
- Familiarity with POS systems, particularly Micros POS, is preferred.
- Exceptional customer service skills with a focus on guest satisfaction.
- Previous experience in supervising staff, interviewing candidates, and team management is essential.
- Background in hospitality or barista experience is a plus.
- Ability to thrive in a fast-paced environment while maintaining attention to detail. Join our team as a Shift Manager and contribute to creating memorable dining experiences for our guests while leading a talented team
Job Types: Full-time, Part-time, Permanent
Pay: $17.75-$23.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Company events
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount
- Tuition reimbursement
- Wellness program
Work Location: In person
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