Clerk Typist 4- Reception

6 days ago

Hamilton, Ontario, Canada Hamilton Health Sciences Full time

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Services at , Ext for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset 

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement Article 10.7 (d), ONA Collective Agreement Article b) (ii), OPSEU 273 Collective Agreement Article 14.04, OPSEU 209 Collective Agreement Article 2.07 and Article 13, PIPSC RT Collective Agreement

1. Minimum Grade 12 
2. Medical  Terminology Levels 1 & 2 Certificate. (subject to testing) 
3. Previous office experience and/or experience with Meditech 
4. Proficient typing (minimum 35 wpm) and computer skills Word 2000 (testing of qualifications may be required) 
5. Demonstrated excellent interpersonal, communication (verbal and written) skills 
6. Demonstrated excellent telephone manner and customer service skills 
7. Excellent organizational skills and the ability for detail work 
8. Demonstrated ability to function within a very busy environment and maintain a friendly, courteous attitude 
9. Ability to work efficiently under minimal supervision 
10. Excellent public relations skills 
11. Conflict resolution skills

Finance and Integrated Health Services includes the following departments\: Decision Support, Finance, Privacy, Health Records, Patient Registration, and the Information Desk. Each department facilitates the creation of a knowledge rich environment for making timely and informed tactical and strategic decisions and maximizing both the value of care and services provided. They provide accurate, timely, and useful information for making decisions based on evidence to help deliver appropriate patient care. As subject matter experts, staff also provides expertise in analyzing and interpreting data and presenting and educating the corporation on this information.

days, evenings, weekends, holidays 

Under minimum supervision, the Clerk Typist 4 will answer all patient related inquires via computer or telephone, direct and advise visitors to wards, departments and book on-call rooms for residents and family sleep rooms. The Clerk Typist 4 will provide training to other Information/Reception staff as needed. Performs all other duties as assigned. 

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