On Train Service Attendant

2 days ago

Montreal, Quebec, Canada VIA Rail Canada Full time

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we're building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

Join the VIA Rail Adventure
We're looking for
Customer Service Agents
who are passionate about delivering an exceptional experience on board our trains. If you love helping people and working in a unique environment, this role is for you

Your mission?
Create Memorable Moments For Our Passengers

  • Welcome and assist travelers with professionalism and a smile
  • Provide attentive service: help with luggage, serve meals and beverages, ensure safety on board
  • Make every journey comfortable and enjoyable

No two trips are the same—your day will always be different

Why Choose VIA Rail?

Competitive pay
: $28.91/hour


Paid training
(9 weeks) and regular recertifications


Uniform provided
– stylish and comfortable


Travel expenses covered
on long trips (hotel, meals, etc.)


Comprehensive benefits
and an attractive pension plan


Unlimited telemedicine access
for you and your family


Travel privileges
for you and your family after one year

A
diverse, proud team
connecting people across Canada

What You'll Do

  • Deliver outstanding customer service on board
  • Assist passengers and handle luggage
  • Serve meals and beverages (including alcohol)
  • Maintain cleanliness in work areas and restrooms

What You Need To Succeed

  • Flexible availability (variable schedule, weekends, holidays, on-call)
  • Ability to travel for 2–3 days away from home
  • Communicate clearly in English and French (oral only)
  • High school diploma
  • Minimum 1 year of customer service experience
  • Physical ability to handle luggage up to 23 kg (50 lbs)


Location
: Central Station


Training starts
: March 23rd, 2026

Ready to get on board?
Apply now and start a career where you'll meet people from all walks of life

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel

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