front desk agent

2 weeks ago

Thompson, Manitoba, Canada Burntwood Hotel Full time

Overview
Languages

English

Education

  • Secondary (high) school graduation certificate

Experience
Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Staff accommodation available
  • Hotel, motel, resort

Responsibilities
Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Additional information

Security and safety

  • Criminal record check
  • Reference required

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Judgement
  • Organized
  • Reliability

Benefits
Other benefits

  • On-site housing options
  • Parking available

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