Manager, Demand Planning

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• DPSP match program
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities
• And much more…

Job Description Summary

The Brand Demand Planning Manager position is responsible for the continuous improvement of forecast accuracy and demand planning processes for Medline. This role will oversee demand planning functions specifically focused on the broad and diverse customer base for Medline.

The role will interact cross-functionally to enhance capability of the Sales and Operations Planning (S&OP) process to achieve better end-to-end visibility and decision-making to meet organizational goals. Manage the day-to-day leadership, goalsetting, and professional development of Demand Planners as they collaboratively develop, monitor, and communicate demand forecasts that positively impact inventory position, sales, service, and margin.

Job Description

MAJOR RESPONSIBILITIES

• Lead team members by placing value on adherence to the monthly planning process, standards for demand planning best practices, and a bias for action in achieving KPIs through forecast value add activities.
• Work cross functionally to enhance the end-to-end capability of the S&OP process, bringing customer and market insights to branch and category planners to further enhance Demand Review maturity.
• Manage and partner with internal and external stakeholders. Cultivate an environment of continuous improvement with an emphasis on collaboration and personal ownership.
• Assist in the ideation, management, and prioritization of continuous improvement projects and initiatives.
• Maintain key performance metrics and demand monitoring for senior management.
• Determine methods to address and correct planning behaviors that adversely affect forecast accuracy, service, and inventory position.
• Act as subject matter expert regarding demand planning processes and work with supply network planners, import and domestic buyers, supply chain analysts and central data organizations.
• Lead day-to-day activities of the team. Assign, monitor and review process and accuracy of work. Direct efforts and provide technical guidance on more complex issues.
• Train, coach, and lead team in documented process flows, rules and standards relevant to inventory management demand planning and industry best practices Work closely with our Implementation team to successfully plan the on boarding of new business by minimizing inventory exposure and maximizing service.
• Develop a dynamic customer collaboration model that improves forecast accuracy for strategic customers by leveraging customer segmentation, gaining customer insights through data sharing and collaboration, and by gaining and sharing market insights using large data sets.

Management responsibilities:

• Typically oversees professional employees/teams OR manages non-professional employees through Supervisors in manufacturing, distribution or office environments.
• Day-to-day operations of a group of employees.
• May have limited budgetary responsibility and usually contributes to budgetary impact.
• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies - Provide general guidelines and parameters for staff functioning.
• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

MINIMUM JOB REQUIREMENTS

• Bachelor's Degree in Engineering or Supply Chain Management Work Experience.
• 4 years' experience in Supply Chain
• Experience applying knowledge of MRP, buying, demand planning and forecasting.
• At least 2 years of experience managing people, including hiring, developing, motivating and directing people as they work Knowledge / Skills / Abilities - Experience with leading, mentoring, and developing employees; performance management; and cultivating a team culture that aligns with the organization's goals and values.
• Ability to assess and initiate actions independently. Experience in taking charge of a situation, team or project.
• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
• Demonstrated problem solving ability in an environment of rapid change and with many variables.
• Experience analyzing data and/or process to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience presenting to and communicating with various audiences (ex. others with differing language, senior management and non-technical audiences). - Excellent oral and written communication skills. Strong visual presentation skills as related to reports, scorecards, dashboards and presentations.
• Strong self-accountability; proactive engagement; extreme ownership and self-driven.

PREFERRED JOB REQUIREMENTS

• Certification / Licensure - APICS (or equivalent supply chain management) certification Work Experience.
• Experience in import logistics, transportation, and/or warehouse operations Knowledge / Skills / Abilities - SAP/APO experience
• Advanced skills in Excel (including VBA), SQL, R, Python or other analytical tools for data extraction and simulation. - Experience and advanced skill in data visualization tools (Tableau, Power BI, etc).

The anticipated salary range for this position:

$113, $170,000.00 Annual

Actual compensation within this range will be determined based on factors such as the candidate's experience, qualifications, skills, geographic location, and knowledge relevant to the role.

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.