Health Services Director

What We Do

The South-East Ottawa Community Health Centre (SEOCHC) is a community-based organization that has provided integrated, interdisciplinary team-based care for over 40 years. Our mission is to make a positive difference in the lives of people who face inequities – by providing accessible community health and social services. We look to bring people together with the resources, expertise and services they need so that we can do our part to build a healthy, thriving community. At the heart of our delivery model are our shared commitment to equity and social justice, whole person health, community collaboration, heart driven integrity and evidence informed excellence.

Our talented, passionate team at SEOCHC makes a real and tangible impact on the lives of the residents of our community. We collaborate to deliver best-in-class services and care, and we're looking for our next
Health Services Director
to join us in our mission.

What You Can Expect

It is an incredibly exciting time to join SEOCHC. As the Health Services Director, you will be at the forefront supporting health system transformation. As a member of our Senior Management Team you will work closely with the Executive Director in the design and development of key strategic initiatives that will support our community and setup our Centre for future success.

Your office will be located at our main site at 1355 Bank Street in Ottawa, Ontario and you will be working alongside and reporting directly to our Executive Director. In this important, high-impact role you will be responsible to direct the planning, delivery and evaluation of all aspects of our Health Services portfolio. You will work with five direct reports to oversee the Primary Care Clinic, Primary Care for Priority Populations, and our regional programs of Primary Care Outreach to Seniors and Regional Integrated Care. As part of our five-person Senior Management Team, you will also support Centre-wide strategic objectives by creating and building programs that align with our long-term vision. Finally, you will be responsible to engage, manage and motivate a highly skilled and knowledgeable team of professionals who deliver all programs using an inter-professional, multi-service and community directed approach. The ability to travel occasionally is a requirement of this role.

What You Bring

You are well-respected as a seasoned healthcare leader with experience leading diverse interprofessional care teams. You bring extensive experience in health promotion principles and techniques and a well-developed understanding of the social determinants of health, combined with knowledge of research methodology and evaluation. You are passionate about community healthcare and maintain high standards for quality and service for the teams you lead. You are a strong collaborator, leveraging your relationships in the healthcare and/or community services sectors and with partners in the local community to identify best practices and measure success. You are an exceptional senior leader who understands how to lead multi-disciplinary teams with confidence and humility to get the best out of your people.

Your Skills:

Leadership

• Excellent interpersonal and leadership skills with a strong sense of urgency to drive action.
• Demonstrated success hiring, managing and mentoring high-performing teams with varying and complementary skills. This includes developing talent, supporting a culture of engagement and participating in performance reviews.
• Ability to effectively represent the interests of SEOCHC externally as an advisor or committee member.

Relationship-Building

• Ability to build long term relationships, trust and credibility with diverse groups, both internal and external to the organization.
• Experience developing and leading multi-sectoral partnerships within a healthcare setting to address complex challenges and cultivate shared goals.
• Ability to manage relationships collaboratively to deliver impactful programs and services.
• Honest collaborator to affect positive change, fostering inclusion, equity, diversity, and cooperation to continuously improve and deliver value. Deals with conflict in a graceful manner; able to identify, manage, and resolve conflict and disagreements quickly with a focus on win/win.

Communication

• Exceptional verbal and written skills with an ability to communicate clearly and effectively at all levels– including key stakeholders, board members, executives, faculty, and staff.
• Excellent presentation abilities and experience engaging with a wide variety of audiences.
• While English and French language skills are necessary, ability to communicate in other languages reflective of the diverse communities served by the Centre is also a strong asset.

Results Orientation

• A strong focus on execution with excellent negotiation skills.
• Adaptability, flexibility and creativity depending on the priorities of a given day while adhering to strict deadlines. A positive "get-the-job-done" attitude. Understands the balance of maintaining authority and control with the need to engage and support others.

Organization

• Strategic and project management capabilities with strong critical thinking skills.
• Exceptional organizational and multi-tasking abilities.

Your Education:

• A Master's Degree in a Health-related discipline, a strong clinical background, or an equivalent combination of education and experience.
• A regulated health professional with experience in primary care would be considered an asset.

Your Experience:

• At least 5 to 10 years' management experience with relevant clinical experience leading an interprofessional health care model.
• A detailed understanding of the CHC model.
• Demonstrated track record of operational and financial/budget management.
• Experience in program/service development, implementation monitoring and evaluation.
• Experience leading health care transformation and/or change management initiatives is an asset in this role.

What we Offer

• The Centre offers excellent employee benefits including generous leaves (4 weeks annual leave, 1-week special leave, 3 weeks sick leave) as well as Extended Health & Dental coverage.
• Opportunities for professional development.
• The Centre participates in the Healthcare of Ontario (HOOPP) pension plan.
• The salary range for this role is $105,924 to $120,356.

Additional Information

For more information on our Centre visit

Applicants
will not be considered unless
they also include a cover letter which clearly demonstrates how your previous skills and experience corresponds to each of the above requirements.

Deadline for Applications
: Friday, October 17, 2025

ATTN:
Human Resources, South-East Ottawa Community Health Centre

Thank you for your time and interest. Please note that only candidates selected for an interview will be contacted.

The Centre is committed to employment equity. SEOCHC will provide accommodation for applicants with disabilities in its recruitment process. If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

We strongly encourage applications from individuals who reflect the diversity of the communities we serve, including but not limited to Indigenous Peoples, racialized persons, members of the 2SLGBTQIA+ community, persons with disabilities, and others with lived experience of systemic barriers to equity.