Current jobs related to Customer Service Representative - Burnaby, British Columbia - Boyd Group Services
-
Customer Service Representative
3 days ago
Burnaby, British Columbia, Canada City of Burnaby Full timeCompetition No: Duration: Regular Full TimeSalary: $5,213 – 5,422 – 5,647 – 5,883 – 6,128/month (2024 Rates)Schedule:Special Notes:Last Updated: 12/8/25We are looking for compassionate and experienced police communications operators who are able to make quick and accurate decisions and are able to communicate effectively both orally and in writing....
-
Customer Service Representative
3 days ago
Burnaby, British Columbia, Canada City of Burnaby Full timeCompetition No: Duration: Temporary Full TimeSalary: $4,865 – 5,060 – 5,270 – 5,491 – 5,719/month (2024 Rates)Schedule: 70 hours bi-weekly; Monday to Friday from 11:15 AM – 8:00 PM (Nine-Day Fortnight)Special Notes: Subject to Note 'T' of Schedule 'B' of the CUPE 23 Inside Division Collective AgreementLast Updated: 11/19/25This position works in...
-
Customer Service Representative
4 days ago
Burnaby, British Columbia, Canada Corcym Full timeJoin us today and take life to heartCORCYM is a global, independent, medical device company entirely focused on state-of-the-art surgical solutions to fight structural heart disease. CORCYM has a presence in more than 100 countries with approximately 850 employees and ensures strong continuous support to patients, healthcare professionals and healthcare...
-
Customer Service Representative
2 weeks ago
Burnaby, British Columbia, Canada BMO Full time $34,750 - $47,250Application Deadline:12/12/2025Address:4454 East Hastings Street Job Family Group:Retail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. This role requires availability from Monday to Saturday. Delivers exceptional service to BMO...
-
Customer Service Representative
2 weeks ago
Burnaby, British Columbia, Canada BMO Full time $34,750 - $47,250Application Deadline:12/26/2025Address:3778 Grand Promenade Job Family Group:Retail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. This role requires availability from Tuesday to Saturday. Delivers exceptional service to BMO...
-
Customer Service Representative
2 weeks ago
Burnaby, British Columbia, Canada BMO Full time $34,750 - $47,250Application Deadline:12/05/2025Address:6035 Silver Drive Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...
-
Customer Service Representative
1 week ago
Burnaby, British Columbia, Canada BMO Full time $34,750 - $47,250Application Deadline:12/12/2025Address:6035 Silver Drive Job Family Group:Retail Banking Sales & ServiceNOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week. This position requires availability Monday through Saturday, with extended hours on Thursdays and...
-
Customer Service Representative
5 days ago
Burnaby, British Columbia, Canada Fortis BC Full timeAffiliation: MoveUp Customer ServiceEmployment Status: Unscheduled Part-Time RegularSalary: $22.28Short-term Incentive Eligible: NoWorkplace Flexibility: NoPosting End Date: Open until filledAs the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane...
-
Customer Service Representative
5 days ago
Burnaby, British Columbia, Canada FortisBC Full timeAffiliation: MoveUp Customer ServiceEmployment Status: Unscheduled Part-Time RegularSalary: $22.28Short-term Incentive Eligible: NoWorkplace Flexibility: NoPosting End Date: Open until filledAs the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane...
-
Customer Service Representative
5 days ago
Burnaby, British Columbia, Canada FortisBC Full timeAffiliation: MoveUp Customer ServiceEmployment Status: Unscheduled Part-Time RegularSalary: $22.28Short-term Incentive Eligible: NoWorkplace Flexibility: NoPosting End Date: Open until filledAs the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane...
Customer Service Representative
2 weeks ago
Company: Assured Automotive
At Assured Auto, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.
Benefits That Drive Your Success Assured Auto offers comprehensive benefits as an industry leader, including:
Competitive Pay
Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
RRSP with company match
Annual Paid Vacation Time Off
Career Growth Opportunities
Ongoing Training
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Job Description:
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers and insurance partners while providing administrative support for the repair facility team.
Key Job Responsibilities
- Ensure consistent execution of WOW (Wow Operating Way) plan.
- Provide friendly customer service over the phone, in person and over email
- Schedule appointments for vehicle repair using our repair management system
- Ensure timely processing of insurance assignments
- Prepare repair order with proper documentation
- Record all communication with customers or insurance partners during the repair process using ASE
- Manage car rental information
- Actively apply new knowledge from continuous learning, ensuring a high level of work quality that contributes to operational excellence and a positive NPS.
Minimum Education and/or Experience Required for the Job
- High School Diploma
- Minimum: 1 year Customer Service experience, ideally in Automotive Industry
Required Knowledge, Skills, & Abilities
- Communicate effectively, both verbally and in writing
- Ability to multitask and function well in a fast-paced environment
- Enthusiastic and friendly demeanor
- Strong knowledge of Google platform and Microsoft Office
- Strong attention to detail with a high degree of accuracy
Other Requirements Travel, physical requirements, etc.
- Valid driver's license required
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.
Compensation Details:
Compensation:
$42,000 per year
Compensation is commensurate with skill, education and experience.
Your Success is Our Priority
We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.
Assured Auto is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
