Director, People and Culture

Discover
The Opportunity

CAA Atlantic is recognized as one of Canada's Most Admired Corporate Cultures (source: Waterstone Human Capital) We're committed to supporting your development through comprehensive training programs and continuous learning opportunities - helping you advance your skills and achieve your professional goals. Our generous vacation allowance, annual incentive program, and top-tier benefits ensure you and your family are well taken care of.

CAA Atlantic is a member-based organization serving over 320,000 members across Atlantic Canada. Headquarters in Saint John, N.B., CAA Atlantic is part of the national CAA federation with almost 7 million members across the country CAA is one of the largest, most trusted and respected consumer-based organizations in Canada. We provide emergency roadside assistance, travel services, and exclusive savings and rewards for our members. We're deeply focused on helping Atlantic Canadians travel safely and confidently, whether they are on the road close to home or planning trips around the world.

Are you a modern human resources leader who enjoys challenging norms, creating bold programs, and driving progressive engagement practices? As a human resources leader in your current organization, you are recognized as a culture builder, creative problem solver, equity and inclusion champion, and bold program developer. Your extensive knowledge and experience in all aspects of human resources make you a sought-after trusted advisor and strategic partner to leaders across the organization. Now is your chance to bring your expertise to CAA Atlantic as the Director, People and Culture-based in Saint John, NB, and make a lasting impact in Atlantic Canada.

As the Director, People and Culture you will be a key contributor to the success of our organization by managing various aspects of people and culture. Your role involves collaborating closely with the Vice President, People and Culture, the People and Culture Team and members of the leadership team to implement HR strategies, programs and policies that align with the company's culture, values and business objectives. You will play a pivotal role in fostering a positive workplace culture and ensuring the well-being of our employees.

In this senior leadership position, you will lead all People and Culture functions across New Brunswick, with a strong focus on employee relations, talent acquisition, talent management, elevating the overall employee experience.

You will partner with the Vice President, People and Culture to lead the execution of our established Equity, Diversity, Inclusion, and Accessibility (EDIA) and Indigenous Reconciliation Action Plan (IRAP) journey. A key focus of your role will be advancing community outreach and building strategic partnerships with local organizations and equity-deserving groups. Through these efforts, you will help ensure that our people strategies and practices not only embody our core values but also drive measurable progress toward increasing CAA Atlantic's workforce representation from equity-deserving groups to reflect the regional census demographics.

Core Competencies:

• Analytical skills
• Effective listening
• Communication
• Presentation skills
• Collaboration
• Problem solving
• Change management
• Strategic planning and execution

Work Conditions:

• Hybrid - balance of in office and work-from-home
• Occasional overtime may be required.
• Travel may be required.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.

Diversity and inclusion at CAA Atlantic: As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our members.

Accommodation: During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Human Resources Professional when invited to the assessment process.

This posting is available in alternate formats upon request.

What you'll need
Qualifications

• A bachelor's degree in Human Resources or Business Management.
  • CPHR designation is not required but considered a strong asset
• A minimum of 10 years of human resources experience of which at least 7 years have been spent in human resources leadership role.
• Demonstrated experience in implementing Equity, Diversity, Inclusion, and Accessibility (EDIA) initiatives in alignment with the Indigenous Reconciliation Action Plan (IRAP), with a strong focus on building meaningful relationships, fostering community engagement, and developing collaborative partnerships with equity deserving groups and stakeholders.
• Strong analytical background including utilizing MS office tools to support the analysis and messaging based on the results.
• Demonstrated advanced knowledge of human resources management principles and practices including those pertaining to talent management, organizational development, diversity and inclusion, performance management, employment relations, with proven expertise of applicable laws and regulations governing these areas;
• Experience in leveraging modern technologies and Generative AI solutions to improve operational efficiency within your department and across the organization

Look for yourself
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A little bit about us
CAA Atlantic

CAA Atlantic

At CAA Atlantic, we're not just a company; we're a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947, we are deeply rooted in our region, but our vision is firmly fixed on the future. Our mission? To revolutionize the way people experience safety, travel, and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces, we're not your typical organization. As a forward-thinking, not-for-profit, we're committed to pushing the boundaries of what's possible.

If you're looking to be part of a company that's leading the charge in modernizing the travel and safety industry, look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years, we're on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together, we'll drive innovation, ensure safety, and redefine the way Atlantic Canada experiences the world.

Why Work With Us:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children's Hospital Foundation in 2022, in addition to many more)
• A competitive compensation package
• Generous paid time off based on professional experience
• Paid volunteering
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
• Health and Safety of employees is the number one priority
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities

Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission: To make a difference every day by anticipating, understanding, and exceeding the expectations of our Members

Our Core Values

• WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
• WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will, to provide the safety and security they can count on and deliver the great service they've come to expect. Our word is our bond.
• WE THINK DIFFERENTLY We create a culture built on being curious, embracing new ideas, backgrounds, and perspectives, which expands our thinking and leads to creative solutions.
• WE DO THE RIGHT THING We commit to operating in the best interest of others, upholding integrity and being transparent in our actions and decision making.

Diversity and inclusion at CAA Atlantic

As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.

Are you interested?
Work With Us

"It's so fun to work with CAA Atlantic" - Linda Landry, Travel Advisor

To learn more about the CAA Atlantic employee experience visit us online:

• YouTube: Hidden Gems: Working at CAA Atlantic
• Careers CAA Atlantic- Work With Us
• Careers CAA Atlantic - Employee Benefits
• Careers CAA Atlantic- Team Member Stories

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